Agencies in Pacific Pines, QLD, 4211

Crystal has an experience in real estate that is exceptional.

We had a great experience with Ivy Realty throughout our rental process. Everything was smooth and well-managed. A special thanks to Crystal Chen, who was incredibly supportive, responsive, and always available to help us with any questions. She followed up promptly and made the whole process much easier for us. Overall, we are very happy with the service and truly appreciate the effort. Highly recommended!

Crystal was attentive to all our questions and concerns and clearly communicated with us throughout the process. In the current renting climate, we felt she respected us as renters and went above and beyond to help us secure a property that we really loved. She was available for any questions and allowed us space to think on decisions, never making us feel rushed or anxious. So happy that she was there to guide us.

An absolutely fantastic property manager. She responds quickly, organises repairs straight away, and is always friendly and helpful. She never makes you feel like your questions are a bother and is always happy to assist. It makes renting so much easier when you have someone this supportive.

Tenant selection was critical for us as this was our home that we lovingly renovated and wanted to find great long term tenants who would enjoy our house as their home. Multiple inspections, several applications and we could have leased in the first week but Kellie knew that we wanted the right people. Found them! Very happy with Kellies regular communication, even when it was quiet over Christmas. She still called! Very happy with Kellies service and attention to detail.

Kellie from start to finish in the leasing process was incredible. Her patience, communication and responsiveness was top notch. Kellie made the whole process such a breeze, and we had a very smooth transition moving in. Highly recommend, and I look forward to the rest of my lease knowing I have Kellie on my side!

Rachel made the entire rental process smooth and stress-free from start to finish. What stood out most was her communication she kept me informed every step of the way, so I never had to wonder what was happening with our application. I especially appreciated that she stayed back on a Friday to finish contacting my references and process everything so we didn’t have to spend the whole weekend waiting to hear the outcome. That level of dedication really meant a lot to my family. Rachel was always friendly, approachable and genuinely happy to help. She answered my questions promptly and made what can often be a stressful process feel easy and straightforward. Thanks to her hard work, we were able to secure our new home, and I’m incredibly grateful for everything she did. I highly recommend Rachel and Greenwood Property Agents to anyone looking for a professional, caring and reliable property manager.

Rachel has been absolutely amazing throughout the entire process. She was incredibly helpful, responsive, and made securing our rental such a smooth and stress-free experience. We really appreciated all of her support, communication, and the effort she put into helping us every step of the way. Thank you, Rachel, for going above and beyond, we’re so grateful for all your help and would highly recommend working with her!

We had a fantastic experience working with Rachel. She was professional, knowledgeable, and always kept us informed throughout the process. Her friendly attitude and attention to detail made everything smooth and stress-free. We highly recommend her to anyone!