Agencies in Redfern, NSW, 2016

Dylan has been very responsive and proactive in helping us to secure a tenant. And Sophia’s attention to details helped to finalize the lease in a speedy manner. Very happy with the result.

The property manager Jasmine Shade knows the tenancy ordinance and communicates effectively to me and my tenants. Dylan Henry has a good knowledge of the rental market and provides good advice. Rohan Alexander the director does not know what is happening and makes suggestions without communicating with his team and tried to change terms unilaterally without consultation making the experience unpleasant

Dylan, Carmen and the team have been super helpful throughout the process. Not once did I have to chase them for any information or updates. They always clarified any questions I had and followed up after my property had been rent. Could not recommend them enough.

I cannot recommend my property manager highly enough. From day one, they have been professional, reliable, and genuinely invested in looking after my property as if it were their own. Communication has been exceptional—clear, timely, and proactive. Whether it was providing regular updates, responding quickly to queries, or explaining options and outcomes in a straightforward way, I always felt informed and confident that everything was under control. Maintenance issues were handled efficiently and with great care. My property manager coordinated quality trades, ensured work was completed promptly, and followed up to confirm everything met a high standard. Their attention to detail and commitment to protecting the value of my property truly sets them apart. What impressed me most was their professionalism and integrity. They consistently acted in my best interest, showed strong market knowledge, and made the entire process stress‑free. It’s rare to find someone so dependable, knowledgeable, and easy to work with. I would wholeheartedly recommend them to any landlord looking for a property manager they can completely trust.

Nicole and the team at Adrian William are fantastic to work with. Communication, recommendations and professionalism are of the highest standard and Nicole has been consistently proactive in her management of my property.

2nd time working with Norman. He has always been very responsive and communicative. He is also realistic and transparent, unlike those that constantly pumping up their own tyres.

Both Christine and Alex were excellent to deal with, very responsive and kept me regularly informed.

Was keep fully informed on the progress throughout the process of a tenant exiting the leased premise to a new tenant being signed up. Correspondence and feedback on all the viewings and interested parties was always extremely prompt as were all the reference checks and any follow up maters. Excellent service throughout the entire process both this time and also on all such previous occasions.

We have had a very positive experience dealing with Shahnuma as our property manager. Even though we haven’t worked with her for a very long time, she has consistently shown a high level of professionalism, efficiency, and genuine care in the way she handles everything. From the very beginning, she made us feel supported and valued as tenants. During our time renting with Village, Shahnuma was always approachable, responsive, and incredibly helpful throughout the entire process. Any time we had questions or concerns, she answered our calls and emails promptly and ensured everything was handled smoothly and efficiently. It’s rare to come across someone who is not only professional but also so understanding and easy to communicate with. What stood out the most was her dedication and commitment to providing excellent service. She always kept us informed, followed up when needed, and made the overall renting experience far less stressful. Her attention to detail and proactive approach gave us confidence that we were in good hands. It’s clear that Shahnuma genuinely cares about both the tenants and her work, and that level of dedication does not go unnoticed. She is an absolute asset to the company, and we are very grateful for all the assistance and support she has provided. We would highly recommend Shahnuma to anyone looking for a reliable, professional, and supportive property manager.

My Place Estate Agents were mindful of our expectations when finding replacement tenants for our investment unit. They displayed a thorough knowledge of the rental market and were most professional throughout the process and delivered the results we were after. A pleasant team to deal with also.

Friendly and good service, thanks

I recently used My Place property management team to secure a tenant for my rental property and couldn’t be happier with the experience. They ran an effective marketing campaign, communicating clearly at every step, and handled the whole process in a professional and efficient manner. From advertising and enquiries through to screening and finalising the lease, everything was smooth and well organised. Highly recommended.