Agencies in Redfern, NSW, 2016

Angie has been my property manager for two properties for well over 10 years. Over this time Ihave developed a high level of trust in her knowledge of the local rental market. Allied to this is the assurance that she is working in my best interests, evidenced in a high level of communication and the readiness to offer advice. In all areas of property management I can highly support and recommend the professional manner that Angie and her team from Highland Newtown have demonstrated in the care of my properties and my interests.

They really helped with my last property when I needed to sell it after renting through them. Norman has been awesome ensuring that my current property is tenanted and the property and tenants are looked after. Great communicators. I know what I need to know and they make it so that I don't have to be involved when I don't need to be.

The team, especially Joe, have been great throughout the process. I had a missing key and Joe took time from his busy day to deliver it to me, in middle of my moving in day. Excellent customer service, team always friendly and responsive.

I cannot recommend my property manager highly enough. From day one, they have been professional, reliable, and genuinely invested in looking after my property as if it were their own. Communication has been exceptional—clear, timely, and proactive. Whether it was providing regular updates, responding quickly to queries, or explaining options and outcomes in a straightforward way, I always felt informed and confident that everything was under control. Maintenance issues were handled efficiently and with great care. My property manager coordinated quality trades, ensured work was completed promptly, and followed up to confirm everything met a high standard. Their attention to detail and commitment to protecting the value of my property truly sets them apart. What impressed me most was their professionalism and integrity. They consistently acted in my best interest, showed strong market knowledge, and made the entire process stress‑free. It’s rare to find someone so dependable, knowledgeable, and easy to work with. I would wholeheartedly recommend them to any landlord looking for a property manager they can completely trust.

Nicole and the team at Adrian William are fantastic to work with. Communication, recommendations and professionalism are of the highest standard and Nicole has been consistently proactive in her management of my property.

2nd time working with Norman. He has always been very responsive and communicative. He is also realistic and transparent, unlike those that constantly pumping up their own tyres.

Replied quickly to queries and used excellent negotiation skills to get the best outcome for my rental property.

Both Christine and Alex were excellent to deal with, very responsive and kept me regularly informed.

Was keep fully informed on the progress throughout the process of a tenant exiting the leased premise to a new tenant being signed up. Correspondence and feedback on all the viewings and interested parties was always extremely prompt as were all the reference checks and any follow up maters. Excellent service throughout the entire process both this time and also on all such previous occasions.