Agencies in Rowes Bay, QLD, 4810

The day to day management is mostly ok. Our primary contact is personable and is helpful. However, we've had a number of examples of items requiring maintenance not updated at exit (on exit inspections) and then we get a list of items the new tenant notices, some of which should have been addressed by the previous tenant, which then we have to pay for and the new tenant is inconvenienced. Given our experience with other agents in Townsville, I'd say average or just above... not at the same standard as the rental property agents we use in Brisbane. Processes seem to be good. Exit and regular inspection reports are good documents, just needs some more attention to detail when completing those.

Staffs are very professional and responsive

communicated well, followed up with me when needed.

Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!

What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done

Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️