Agencies in Toorak, VIC, 3142

Lucy was absolutely amazing throughout the entire process. She didn’t just manage the leasing side of things—she played a key role in project managing the renovations as well, ensuring everything was completed smoothly and to a high standard. Her communication was consistently clear, timely, and transparent. She provided a very accurate understanding of rental prices in the area, which gave me confidence in the strategy from the outset. Lucy is also incredibly responsive—whenever I had questions or concerns, she was quick to reply and always kept me in the loop. What really stood out was her proactive approach. She didn’t just flag issues—she came with solutions. Every time she called, it was with a clear plan or recommendation, which made decision-making easy and stress-free. I highly recommend Lucy to anyone looking for an agent who is professional, reliable, and genuinely invested in achieving the best outcome.

I recently was in the market for an agent to lease my property and I could not be happier with my choice, Jo Mcwhinney from BigginScott Richmond. She was professional, responsive, and genuinely invested in achieving the best outcome for my property. She took time to clearly explain the processes and offered practical advice and demonstrated an understanding of the local market. Highly recommended.

“We had a great experience working with them to secure tenants for our nth investment property. They are very knowledgeable about the Richmond, Melbourne rental market and kept us updated every step of the way. Their professionalism, clear communication, and support made the whole process smooth and reassuring. A property management business you can truly trust with your investment property.” Jo Mcwhinney and team, thank you so much for your professional service and for taking care of our investment property.

I leased my property at the start of 2023 and as a landlord I’ve felt very taken care of by my property manager Ashleigh. She is a great communicator, very efficient, easy to get an hold of and does her job extremely well.

An inspection should be done at a time that provides the required time and light to be effective. Because the inspection missed something significant, our tenant was inconvenienced while the issue (reported by the tenant) was fixed.

My experience dealing with Marcel was excellent, he was very understanding during the time when the previous property manager left the company. He stepped in and proactively managed open inspections, leasing, and followed up applications. Marcel resolved my concerns at a high level of professionalism!