starstarstarstarstar 21 days ago
Knowledgeable, professional and achieved exactly what we needed easily
I have used Vic a few times and also recommended him to family and friends. He is highly regarded in the Mortgage Broking industry. He listens to the request and works through every scenario to ensure we got the best result. He continuously follows up with progress and ensures that every concern or query is explained in detail. His staff are very diligent and courteous with any requests. The document portal for safe and quick uploading is really good, intuitive and ensures that the information can be reviewed with the upmost security and privacy.
Vic will often work outside of normal hours and has travelled to us previously to ensure that our time isn't wasted, and it really made us feel valued and important. he will not field phone calls during our meeting which demonstrates respect for us and what he is achieving.
Nothing ever appears to be too hard with Vic, and it is for this reason we 100% trusted him with our journey. Thank you to you Vic and your staff and we will continue to recommend you to our friends and family (4 and counting have used Vic including first home, refinancing and rural block purchases)
