As first home buyers, we went into the process not really knowing what we were doing, and we honestly couldn’t have asked for a better agent to guide us through it all. Simone was incredibly helpful, kind, knowledgeable and responsive. She would always get back to us straight away, no matter what questions we had, and took the time to explain everything clearly so we never felt confused or overwhelmed. Her knowledge of the area was fantastic, and we always felt like we were in good hands. Buying your first home can be scary but she made the entire process so much easier and more enjoyable for us. It was clear how much she genuinely cared and wanted to help us, and we are so grateful for all the time, effort and support she gave us along the way. We couldn’t recommend her more highly to anyone looking to buy a home, especially first home buyers. Thank you so much Simone!

Simone’s marketing knowledge and negotiating skills are amazing. Her professionalism is second to none and she is always available to answer questions and to spend time explaining each step along the way.Even though she is a very busy person she will always take a call and make you feel important. Simone has made the whole experience a stress free one for me.

Lauren and the team were excellent to deal with. Lauren is a great communicator, friendly and warm. She made a nerve-wracking process less daunting and we've really apprecitated the help and patience during our buying process.

We had an exceptional experience working with Lauren. From start to finish, she was an outstanding communicator—always responsive, clear, thoughtful, and proactive. Her professionalism, patience, and genuine care made a huge difference. We always felt that we had someone in our corner who was advocating for us and keeping the process moving forward. She listened to our brief for our ‘dream’ home and nailed it. We couldn’t have asked for a better agent and would wholeheartedly recommend them to anyone looking for someone who combines expertise, exceptional communication, and genuine compassion.

Lauren was efficient and friendly and helped make a stressful experience simple and acceptable in a difficult market. Highly recommended.

We had a great experience with McGrath when we sold 6 years ago at the height of the market so had no doubts about who we would use when we decided to sell again . A week after we put our house on the market the market crashed and we lost 10% of our homes value overnight. If you want to know what makes a truly outstanding agent it’s what you experience in the lows not just the highs. James and Adrian managed the situation head on. No fluff. No stringing us along. A real plan of what we needed to do. It was hard, there was so much money and emotional investment in our home but we had to change course literally overnight . James was the lead agent and over the following 5 months remained a constant source of professionalism , kindness and wisdom. We didn’t ‘have’ to sell so we were lucky but we decided, because of personal logistics , to continue with the campaign. I’ve lost count of the amount of phone calls, texts and emails that we sent in and out of hours to James over those 5 months. And I’ve lost count of the amount he answered, every single time. We felt he was really on this journey with us and he somehow , god knows how , balanced always being respectful of our frustrations whilst also keeping us on track and grounded. Never telling us what we wanted to hear but always telling us what we needed to. This was so much more than an agent knowing the area , house prices and having a good database. This was where experience and professionalism, genuine care and humanity really kicks in. Even though we were approached by other agents during those rollercoaster 5 months there was never a single moment we thought about changing agents. Estate agents can have such a bad reputation but once you’ve worked with alongside James and the Mcgrath team in Avalon it would be impossible for you to not find him one of, If not the most trustworthy agents there is out there.

Lauren has been a pivotal part in two of our house sales . Once in the height of the market the last during a really really difficult market and her professionalism , knowledge and positive energy has been a constant throughout. Lauren’s ability to really understand and read the nuances of the market as well as her clients is a clearly honed and specialised skill that has really shone through during this recent unprecedented time. Always responsive , always understanding and always able to find the right ( and I imagine often difficult ) balance of being supportive to both buyers and vendors . Lauren remembers the details , the potential buyers names , their story and so many other things that turn a transaction into a real connection. Lauren is especially good at negotiating, staying calm and guiding you through those final delicate and highly emotionally charged moments before the sale is agreed and finalised. Not only is Lauren a genuinely lovely human she is also an exceptional agent. I would not hesitate for a second to recommend Lauren to anyone looking for an agent who cares ,who is honest , who they know they can trust and who they actually will enjoy working with.

We had a great experience buying a house with Lauren. She has fantastic knowledge of the market, is very responsive and easy to deal with.

Sam is a truly exceptional agent. His genuine care for the clients he works with differentiates Sam and we are thrilled to have had the opportunity to work with him. His communication was consistent and transparent throughout, which made us feel part of the sale process. Even in the face of a difficult market, his enthusiasm and motivation never faltered. We are extremely happy with the outcome of our sale, and the impact that our sale and purchase will have on us as a family in our next chapter of life. I couldn’t recommend Sam highly enough. Thank you!

Sam’s work ethic, clear communication, genuine care for his clients and strong negotiating skills sets Sam apart from other agents. He was proactive, constantly there to guide and support us and was always confident in the face of one of the toughest housing markets. Sam was able to get a fantastic result for our sale and I would recommend anyone looking to sell to put your trust in his knowledge, ability and steady hands.