Nothing was too hard, was easily able to arrange for a time so I could complete a building inspection. Clarified costs involved for special charge scheme on new road works completed and that the vendors would incur the costs. Knowledge on aspects of the house was good.

Mick has great market knowledge and is a clear and straightforward communicator.

I had a fantastic experience working with Mick Dolphin to sell my property at 37 Fernglade Drive, Emerald. Mick was professional, highly experienced, and an excellent communicator throughout the entire process. I never once had to chase him for an update—he was always one step ahead and kept me informed from start to finish, which gave me complete confidence in his ability to achieve the best outcome. Mick truly streamlined the selling process, making what can often be a stressful experience feel smooth and well-managed. His team at First National worked seamlessly alongside him, demonstrating strong collaboration and professionalism. Janet, in particular, was incredibly organised with open home appointments and communicated clearly and professionally at all times. I highly recommend Mick Dolphin to anyone looking to buy or sell a property. His expertise, dedication, and supportive team make all the difference.

Samantha was relaxed, friendly and genuine throughout the process of purchasing our home in Emerald. She was a great communicator, willing to answer any questions, quick to respond and flexible in helping us organise extra inspections. We trusted her throughout the process.

Sam was a true professional, easy communication, honest and accurate valuation with prompt responses to questions. Very helpful with professional referrals to other services.

We recently bought in Emerald and honestly couldn’t have asked for a better experience. Aaron was fantastic to deal with — genuine, down to earth and always upfront. Buying can be stressful, but he made the whole process feel smooth and manageable. His knowledge of the local area was clear, and he was always available to answer questions or talk things through. We never felt pressured — just supported. Aaron genuinely cared about helping us find the right property, and that really showed. We’re very grateful and wouldn’t hesitate to recommend him to anyone looking to buy in Emerald.

Our experience with Mick and his team was seamless and professional. From valuable advice before listing, and constant communication throughout the entire process, we felt supported and comfortable knowing Mick had everything in hand, and our best interest at heart. I would not hesitate to recommend Mick and the team for the sale of your property. We were blown away by the service and end result!

We had a really positive experience working with Samantha during our home purchase. Although she wasn’t the original listing agent, she made sure to follow up on all of our questions and always got back to us quickly with clear, helpful information. Samantha was friendly, approachable, and professional, and her communication made the process feel smooth and straightforward. We felt well supported throughout. We really appreciated her help and would happily recommend her to others!

Mick and team from the get-go had everything answered and organised. His level of knowledge of the Dandenong Ranges market allowed us to know where we could afford and what we would expect to pay. Mick consistently updated us about his conversations with vendors and didnt muck-around with the bidding process and conveyancing advice. We are very fortunate to have bought our property through Mick and his FN team.

Brennan and the team at Bell Real Estate were really good to deal with, we bought our house in a really busy market period, and we found them to be honest, upfront and trustworthy. Brennan was always easy to deal with and always contactable. And the gift box we recieved was really nice and thoughtful. We would definitely recommend them to anyone from what we experienced with them.