Agencies in Mccrae, VIC, 3938

I was very anxious about selling my home, due to bad past experiences. As an older single woman, I met with Juan with my elder daughter, and Juan and Josh ensured that she was involved in the process all the way! Juan, Josh and Heidi were most warm, friendly, able to have a laugh, and very easy to communicate with. I felt confident following Juan's professional advice. He was open to hearting my concerns, and ensured that my younger daughter was also involved, so as we all understood the process and choices made about selling. Juan was not intrusive as to my reasons for selling, and I felt very respected and cared for throughout the entire process. The stylist team recommended by Juan was also brilliant, incorporating some of my furniture and furnishings to compliment the color and designs schemes discussed. Juan and Josh helped with checking in on my progress whilst preparing my home for sale, and set dates were all achievable! The home opens and private inspections were wonderfully done, combining most engaging professional signage, brochure and letter box advertisements. The Merchan Team was passionate and positive throughout! Living and working in the same community, they worked hard to ensure a good reputation, vital for a successful business. I finally was able to say that I had a great Real Estate Agency experience! We would highly recommend The Merchan Team for anyone planning on selling their home! Thank you very much for helping the stressful experience of selling ones home, a much more smooth ride than anticipated! I wish you all the very best.

Juan and Josh were wonderful to deal with and easy to communicate with. They are trustworthy and go the extra mile for their clients. Thanks again!

Great communication, solid local knowledge and delivering a great outcome. Trust in the process they know what they are doing.

Marco was at all times professional in his approach; has a friendly engaging manner and a very good listener. He worked tirelessly arranging private inspections and clearly had a broad reach of prospective buyers. Always helpful during the process, he kept us well informed with updates and reports and achieved a good sale result. It is without hesitation that I highly recommend Marco Santos.

Rob and Danielle recently assisted us in the sale of an unique property under challenging circumstances. They were true partners in working with us to curate a group of qualified purchasers to attend a discreet auction environment achieving an outcome that satisfied all stakeholders. Danielle was so committed to supporting us that she waited at the property for over 8 hours on the proposed settlement day, ensuring matters were handle with the required diplomacy and professionalism we had come to expect from the Sotheby's team. We would not hesitate in engaging Rob and Danielle again in the future and have recommended them to other associates who are seeking a well connected, professional and hard working real estate partner to deliver positive campaign results on their properties. Well done Rob and Danielle.

Marco was a pleasure to work with in selling our property. He was extremely professional; we had great communication throughout the process and Marco went above and beyond to make sure our property was showcased to potential buyers. We were very happy with our experience and eventual sale. Thank you Marco