I was very anxious about selling my home, due to bad past experiences. As an older single woman, I met with Juan with my elder daughter, and Juan and Josh ensured that she was involved in the process all the way! Juan, Josh and Heidi were most warm, friendly, able to have a laugh, and very easy to communicate with. I felt confident following Juan's professional advice. He was open to hearting my concerns, and ensured that my younger daughter was also involved, so as we all understood the process and choices made about selling. Juan was not intrusive as to my reasons for selling, and I felt very respected and cared for throughout the entire process. The stylist team recommended by Juan was also brilliant, incorporating some of my furniture and furnishings to compliment the color and designs schemes discussed. Juan and Josh helped with checking in on my progress whilst preparing my home for sale, and set dates were all achievable! The home opens and private inspections were wonderfully done, combining most engaging professional signage, brochure and letter box advertisements. The Merchan Team was passionate and positive throughout! Living and working in the same community, they worked hard to ensure a good reputation, vital for a successful business. I finally was able to say that I had a great Real Estate Agency experience! We would highly recommend The Merchan Team for anyone planning on selling their home! Thank you very much for helping the stressful experience of selling ones home, a much more smooth ride than anticipated! I wish you all the very best.
Juan Merchan
