Agencies in Melbourne, VIC, 3004

I had the pleasure of working with Kevin O’Brien from Jellis Craig Real Estate (Armadale/Richmond) in the recent sale of my home. He was incredibly knowledgeable about my suburb even though it was not within his usual area, and went above and beyond to guide me expertly through every step of the sales campaign. Kevin immediately gained my trust with his vast experience, attention to detail, calmness, excellent communication and genuine care, and he also made sure that I felt comfortable and fully informed every step of the way. As our auctioneer, he made sure that what could have been a stressful day, was instead very smooth, calm and straightforward. And we achieved our desired sale price! In addition, he was in touch during the settlement period to liaise with the purchaser as required, and to answer questions about the purchase of my new property! I can’t recommend Kevin highly enough!

The whole process is super smooth and clear. Miles always update me constantly and act in my best interest. Very reliable and professional!

Serena assisted us to sell our Docklands apartment. She was realistic in her appraisal and her advice about how to present the property was accurate. She understands the Docklands market very well and appeared to have an encyclopaedic knowledge of comparable sales in the area. We appreciate her candour, professionalism, and efficiency.

Jin was honest from the outset of his knowledge of the current (challenging) market conditions, and offered realistic expectations without appearing to over promise to secure the rights to sell our property. Nevertheless, he took into account our asking price, and he and his team worked very hard to achieve, and then surpass, our expectations. Jin communicated with us regularly throughout the campaign: to provide updates on prospective buyers, address any questions or concerns we had, and was agile with switching gears as the campaign progressed, ultimately completing a successful selling campaign.

Diana communicated positively about the selling campaign. She was organised, thorough and very professional. I knew our property was in good hands. Her perseverance paid off and I was appreciative of Diana’s patience and hardwork.