Agencies in Norwest, NSW, 2153

Overall, my experience with the real estate agency was okay. The sales process was generally smooth, and the team was responsive when needed. However, the post-settlement and handover experience fell short of what I would expect when purchasing a brand-new luxury home. A new home should feel truly move-in ready, but unfortunately that was not the case. The property was not cleaned to an acceptable standard when we took possession. The backyard grass was almost ankle-deep, and even today, the exterior of the house remains covered in cobwebs and appears not to have been properly cleaned. There were also several issues with the handover process. The front door access code is still set to the same combination used by the builder and their employees, creating a security concern. We were advised that a manual would be provided so we could change the code ourselves, but that documentation was never supplied. In addition, the curtains and blinds were not functioning properly, and it was left to the builder to explain how the remote controls worked. In my view, ensuring that all home features are operational and that new owners understand how to use them should be part of a structured handover process overseen by the real estate agency. While the agency was helpful during the purchase process, there is a clear opportunity to improve service delivery and quality assurance at settlement. Better attention to detail, cleaner presentation of the property, and a more comprehensive handover experience would go a long way toward making new homeowners feel welcomed and confident in their purchase.

We highly recommend Inder. His knowledge of the local market and the area is exceptional, and he genuinely cares about achieving the best outcome for his clients. He was reliable, hardworking, and kept us informed throughout the entire process. Thanks to his dedication and negotiation skills, we achieved an excellent result, especially in the current market. We would definitely use Inder again and wouldn't hesitate to recommend him to family and friends. Kind regards, Dal & Jas

Very nice and Excellent job.

Luke was engaged to sell our property because of his good reputation in selling properties in the hills district and we found he didn't disappoint us. Luke and his assistant Sam were true professionals and excellent in communicating progress in a timely manner. We are very grateful that through their hard work they achieved our goal in a fairly difficult and hostile selling time period because of government policy change and interest rates rises.

Tristan was very helpful throughout my property search. He helped me understand the market and provided me advice not only on his listed properties, but other properties as well. He is very informed and always eager to help. He responds quickly and always remains transparent. I plan to stay connected with Tristan and keep leveraging his expertise for all my real estate needs. I will strongly recommend him to friends and any one who is interacting with him for property needs.

Simon provided outstanding service throughout our property purchase. He was approachable, knowledgeable and kept us updated at every stage. His professionalism and attention to detail made the entire experience straightforward and enjoyable. We always felt well informed and supported, and his commitment to achieving a great outcome was evident from day one. We would happily recommend Simon to anyone looking for a reliable and dedicated real estate agent.