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We were selling an investment property owned by a company. The director lived in Canberra and, due to major health issues, was unable to travel to St Ives. Communication was by phone, email and SMS, often at night. There were recent changes to client identification that agents had to comply with. At all times Krystel was calm and professional and cleverly solved all problems when they arose. Krystal kept me informed of all inspections and arranged for minor repairs to seal the sale. I have no hesitation in recommending Krystal for your next property sale or purchase. The property was sold in twelve days. An excellent result due to the work of Krystel and her team. I was very happy with the outcome.

Krystel De Ruiter was outstanding from start to finish. Her exceptional knowledge of the St Ives market and appreciation of our in-laws' home's architecture made all the difference in a challenging market. She was incredibly proactive, kept us informed every step of the way, and genuinely cared about achieving the best possible result. Warm, professional and dedicated, we felt comfortable with her from our very first meeting. We highly recommend Krystel to anyone looking to sell their home.

We had a fantastic experience working with Krystel throughout the purchase of our home. From the very beginning, she was incredibly professional, responsive, and genuinely committed to helping both us and the vendors reach an agreement. We submitted our offer on a Friday, and Krystel spent the entire day—and even continued working late into Friday night—communicating back and forth with both parties to make everything happen. We really appreciated her dedication and hard work. What impressed us even more was that her support didn't stop once the contract was signed. She continued to help us by communicating with the vendors whenever we had questions about the property, obtaining additional information for us. Those extra efforts made the whole process much smoother and gave us great peace of mind. Buying a home can be stressful, but Krystel made the experience smooth, transparent, and enjoyable. We are truly grateful for everything she has done and would highly recommend her to anyone looking to buy or sell a property. Thank you again, Krystel, for your outstanding service and dedication!