Agencies in Rosebery, NSW, 2018

You often hear during the auction sale of a property, the words, ‘Make No Mistake’. Wise words when you are selling the most important asset in your life (other than humans). We're in difficult economic times right now and I wanted to make sure I made no mistake with the sale of my property. I am somewhat a ‘student’ of the real estate market and knew a bit about local sales and local agents, and I must say in the recent past, properties have been at a premium to buyers and without being in any way rude to the Real Estate fraternity, it might be said the properties could in many cases have sold themselves. Times have changed, and more than ever, the right agent is absolutely essential. I chose, for the second time, Frederico Fraga-Matos, who expertly leads his small team, Cooper McElroy and Claudia Wills. To say this team worked hard for me is an understatement. We had the benefit of Frederico’s vast industry experience as well as Cooper’s drive and attention to detail and the fantastic communication and organisational skills of the whole team, none less than Claudia who was always there for me. This is not an easy industry, and you must be on your Real Estate game the whole time, but your interpersonal skills need to be sharp as well. I was kept fully informed of every step of the process; every prospective buyer discussion; the progression of the campaign; and the intricate nuance of the equation between selling and buying. Our meetings were well organised and not rushed, and I was helped to feel in control at all times, and certainly comfortable in my decisions. If the whole thing wasn’t so important (and at times stressful), it would be great to watch calmly from the sidelines! Having said that, this team understands the deep personal importance of the sale and they were compassionate and caring, all while being driven professionals. I can't recommend this cohesive team highly enough, and I couldn’t have achieved my result without them all.

We recently worked with Bruce on the sale of our property, and we were very impressed with his professionalism and service throughout the entire process. Bruce was excellent when it came to communication. He kept us regularly updated on the progress of the sale, provided clear feedback on potential buyers and follow-ups, and made sure we had all the information we needed to make the right decisions at each stage. His proactive follow-up with potential customers was particularly valuable, and we always felt that our property was being actively managed rather than simply listed and left on the market. He was responsive, professional, and easy to deal with from start to finish. Thanks to Bruce's support and attention to detail, the whole property sale process was smooth, straightforward, and much less stressful than we expected. We highly recommend Bruce to anyone looking for a professional, reliable, and communicative real estate agent. Great service and a great experience overall!

Joe was very professional and went out of his way multiple times to meet with me and helped me along the way with any questions I had.

I've had the second opportunity to deal with John. Being a real-estate investor isn't easy, and this is the second time I'm dealing with John. It's been an absolute smooth run on this one, I can say. Most properties in Sydney CBD, especially apartments come with their gotchas and moments, but John and his team were absolutely transparent, and helped my team throughout the journey. I would strongly advice John and his team, also Alex who's been a blessing. Keep up the good work John, you made it possible this time, even with difficult vendors, a rare combination.