

William Chan
Director | Licensed Real Estate Agent
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 36 Kenthurst Rd, St Ives
I cannot recommend William, James and his Team at Chan Yahl highly enough. From the outset, William, James and the Team demonstrated exceptional professionalism, integrity and commitment. Their communication was outstanding, their advice was thoughtful and considered, and their knowledge of the market was impressive. At every stage, I felt I was dealing with someone who genuinely cared about achieving the best possible outcome for their client. What particularly sets William & James apart is their personal approach. They are responsive, diligent, commercially astute and exceptionally good to deal with. They combine a thorough understanding of the property market with sound judgement, attention to detail and an ability to make what can often be a complex process feel straightforward and reassuring. It is rare to encounter a whole team with William & James at the helm who combine such high professional standards with genuine warmth and a commitment to doing the right thing. For a relatively young company there is a culture that runs deep and they should be rightly proud. I would have absolutely no hesitation in recommending William & James at Chan Yahl to anyone looking for an outstanding real estate professional. A first-class experience from beginning to end.
Zhe (Alex) Sun
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market

Matt Lai
Licensed Real Estate Agent
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 18 Barra Brui Crescent, St Ives
In an unpredictable market, things don’t always go to plan. What impressed us most about Matt was his ability to adapt, pivot when necessary and keep moving forward without being fazed by setbacks. Selling can be unsettling for both buyers and sellers, and having an agent who works with the market rather than fears it makes all the difference. Having relocated overseas, communication and trust were particularly important to us. Matt’s follow-ups ahead of open homes, regular check-ins and real-time WhatsApp updates kept us connected and involved throughout the campaign, despite being thousands of kilometres away. His attention to detail and genuine care made a real difference. We initially chose Matt because he had a different energy to the typical sales agent. Personable, approachable and genuinely invested in our circumstances, he brought a level of care and commitment that we really valued. His ability to work alongside James, drawing on the team’s combined experience, gave us the confidence to step back and trust the process. We wouldn’t hesitate to recommend Matt to anyone looking for an agent, not a salesman. Someone who genuinely cares, isn’t fazed by challenges and is committed to getting the job done.


Joey Hoover
Licensed Real Estate Agent | Sales Agent | Director
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market