Ian Argue
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Melissa Carstens
Sales Agent | Licensed Real Estate Agent
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Seller of 156 Strawberry Road, Congarinni
I couldn’t be happier with the service I received from Melissa. From the very beginning, she was professional, friendly, polite, knowledgeable and genuinely committed to achieving the best possible result. Melissa went above and beyond throughout the entire process. Her negotiation skills were excellent. Her communication was excellent, she kept me informed every step of the way, and nothing was ever too much trouble. She was always approachable, responsive and reassuring, which made what could have been a stressful experience feel easy and straightforward. What really stood out was Melissa’s dedication, honesty and attention to detail. She clearly takes great pride in her work and genuinely cares about her clients. Phone calls and emails all hours of the day and night were handled without fuss. I would have no hesitation whatsoever in recommending Melissa to anyone looking for an outstanding real estate agent. She is an absolute credit to the profession and I’m extremely grateful for everything she did. Her results speak for themselves. Also having a great office team backing her up is just as important. We interviewed 4 real estate agents. Melissa stood out and with proven results in our area, it was obvious to choose Melissa.
Buyer of 156 Strawberry Road, Congarinni
We met Melissa while travelling throughout Australia and came across a beautiful property listed with The Edge Coffs Harbour. Being based in Western Australia and so far from home, it was incredibly reassuring to have an agent who was responsible, professional and understanding of our situation. Melissa went above and beyond to make the process as smooth and stress-free as possible. Her excellent local knowledge, communication and willingness to assist us from afar played a huge part in helping us successfully purchase our new home. We are extremely grateful for Melissa’s professionalism, expertise and genuine care throughout the entire process. We would highly recommend Melissa to anyone looking for a knowledgeable, trustworthy and dedicated real estate agent.
Barney Townley
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Noel Outerbridge
Principal and Sales Marketing Specialist
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Seller of 12 Eskimo Court, Wollongbar
I was selling my late stepmother's house, but I live interstate. Aside from an initial cleanup, I wasn't able to look after the property and really get it ready for sale. Noel went above and beyond with his help, making sure that the lawns and garden were cared for, removing some appliances that I hadn't been able to get rid of, and generally talking me through the process of sale, I'd never sold a house before. I highly recommend Noel for his expertise and his compassion and caring in the work he does.