Agencies in Waterloo, NSW, 2017

You often hear during the auction sale of a property, the words, ‘Make No Mistake’. Wise words when you are selling the most important asset in your life (other than humans). We're in difficult economic times right now and I wanted to make sure I made no mistake with the sale of my property. I am somewhat a ‘student’ of the real estate market and knew a bit about local sales and local agents, and I must say in the recent past, properties have been at a premium to buyers and without being in any way rude to the Real Estate fraternity, it might be said the properties could in many cases have sold themselves. Times have changed, and more than ever, the right agent is absolutely essential. I chose, for the second time, Frederico Fraga-Matos, who expertly leads his small team, Cooper McElroy and Claudia Wills. To say this team worked hard for me is an understatement. We had the benefit of Frederico’s vast industry experience as well as Cooper’s drive and attention to detail and the fantastic communication and organisational skills of the whole team, none less than Claudia who was always there for me. This is not an easy industry, and you must be on your Real Estate game the whole time, but your interpersonal skills need to be sharp as well. I was kept fully informed of every step of the process; every prospective buyer discussion; the progression of the campaign; and the intricate nuance of the equation between selling and buying. Our meetings were well organised and not rushed, and I was helped to feel in control at all times, and certainly comfortable in my decisions. If the whole thing wasn’t so important (and at times stressful), it would be great to watch calmly from the sidelines! Having said that, this team understands the deep personal importance of the sale and they were compassionate and caring, all while being driven professionals. I can't recommend this cohesive team highly enough, and I couldn’t have achieved my result without them all.

Bruce did an incredible job selling our apartment. In a difficult market, he went above and beyond to secure a result we were really happy with. His local market knowledge is exceptional, and his dedication is unmatched—always available to take a call and always present for inspections. Highly professional from start to finish!

Purchased my first apartment with James as the agent. James made the whole process seamless and nothing was too hard, even offering to show the apartment on a public holiday.

Eva was very kind and professional with us as we purchased our first home. She is quick to respond to messages and very responsive

Alon is the best real estate agent we have ever worked with. He is highly responsible, honest, communicates clearly and timely, understands the market condition and makes helpful suggestion through out the process. We can’t recommend him highly enough and is an agent buyers and sellers can trust.