As a first-home buyer, I appreciated the agent’s professionalism, responsiveness and clear communication throughout the purchasing process. They kept me informed during negotiations, responded promptly to my questions, and worked hard to help reach an agreement that I was happy with. There were a few documents that took longer to obtain or were ultimately not available. While this was mainly due to the owner’s circumstances rather than the agent, I felt the agent genuinely made an effort to follow up and assist wherever possible

"I had a fantastic experience working with Alan Kuss from Harcourts. From day one, they were incredibly professional, highly responsive, and kept me updated through every step of the transaction. Buying/selling a home can be stressful, but their guidance made the entire process seamless and worry-free. I highly recommend them to anyone looking for a reliable and dedicated real estate professional."

Alan and his staff were professional, friendly and genuine. Purchasing was a great experience and would recommend them to anyone thinking about buying or selling their home. Thank you.

Help customer managing and how organized throughout marketing

Jett from the start was honest and hard working on our property. We did a lot of research and found that Jett was just the best agent for us. She has a great way with sellers and buyers. She sold our property quickly and smoothly using her great negotiating skills. She also helped us to connect with the right legal team to finish the job. I would highly recommend Jett if you are looking for a dynamic agent who has the knowledge of the market in Queensland.

Alan Kuss from Harcourts Refined already had an excellent reputation and strong reviews for property sales, so I was keen to meet with him. From our first meeting at the property, I was impressed by his open, honest, and informative approach. His proposed sales strategy aligned closely with what I had in mind, which gave me confidence from the outset. As I was living interstate, clear communication was very important to me. I was upfront about my expectations, and Alan was equally clear and consistent in keeping me informed throughout the entire process. Unfortunately, the market started to soften just as my property came onto the market. Despite this, Alan and his team worked quickly and efficiently to get everything prepared and listed as soon as possible. He was always honest and realistic with his feedback, which I appreciated. Most importantly, Alan secured a sale at a higher price than I had anticipated. I was particularly grateful for the energy, commitment, and determination he showed in achieving the best possible outcome for me, even when I had indicated that I would have been satisfied with a lower figure. I would happily recommend Alan, Lucy, and the rest of the team at Harcourts Refined to anyone looking to sell their property.

We had a great experience working with Alan throughout the sale of our home. From the beginning, he was professional, knowledgeable, and kept us informed every step of the way. Most importantly, he achieved the price we were hoping for and did so in a relatively short period of time. His communication and dedication made the entire process smooth and stress-free. I would highly recommend Alan to anyone looking to buy or sell a property.

Alan is the expert in the area, i bought from interstate and had a short window to view the area and properties, he set me up with a full viewing itinerary which resulted in an offer being made and accepted in a short period.

Alan kuss was very professional, helpful, and easy to work with. He guided us through every step of selling our house and always responded quickly to our questions. We really appreciated his kindness and support. Highly recommended.

Very responsive to questions and communication. Very caring attitude towards both buyers and sellers. Nothing too much trouble and rest of Harcourts staff also very helpful! Good knowledge of Yarrabilba and surrounds.