Dougal's profile

Dougal's reviews

  5  
Dougal has 137 reviewsacross 42 different locations, showing 12.
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Dougal's qualities as told by our client reviews: reliable, proactive, easy to work with, well-prepared, responsive, local expert, clear communication.
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New Purchase review
Exceptional Service from Start to Finish
about 16 hours ago
Exceptional Service from Start to Finish

We cannot recommend Dougal and the team highly enough! We have used other mortgage brokers in the past, but Dougal has truly exceeded our expectations. He has been efficient, approachable and incredibly helpful throughout the entire process, saving us so much stress along the way. Communication has been fantastic. Dougal has always been quick to respond to any questions we’ve had, making what can often be a stressful process feel easy and straightforward. We are so grateful for all his help in achieving the outcome we had hoped for with our property purchase in Hazelwood. We would highly recommend Dougal to anyone looking for a mortgage broker. Thank you, Dougal and the team, for all your hard work and support. We really appreciate it! Emily Traralgon Victoria

Refinanced Loan review
Clear and timely communication
4 days ago
Clear and timely communication

Dougall was happy to chat and answer any questions throughout the process. He made it feel as stress free as possible and he and his team were proactive and knowledgeable.

New Purchase review
Extremely helpful & stress free!
7 days ago
Extremely helpful & stress free!

Buying a house seemed like such an intimidating process and Dougal took away all the stress. Five months after our initial meeting we moved into our home and Dougal called the second the house settled to congratulate us. We can’t recommend him enough!

New Purchase review
Stellar performer! Genuine person
26 days ago
Stellar performer! Genuine person

Absolutely thrilled with the service and outcome that I got from Dougal and his team. Nothing was a problem. Being a (mature) first home buyer the whole prospect was very daunting to me. Dougal gave me great confidence in my ability to get a better than expected outcome. I felt reassured from our very first meeting. Me being based near and buying in Altona North presented no issue with engaging with Dougal or providing documents - all seamless. I was anticipating a challenging process and Dougal created the opposite. Not the slightest hesitation in recommending Dougal. His calm, down to earth manner is perfectly suited to assisting people facing the stress of buying a house. Ultimately, I got the home I wanted in the location I wanted without a single issue - elated!

New Purchase review
Great service and extremely helpful
28 days ago
Great service and extremely helpful

Dougal and his team were extremely helpful and helped me all throughout my application. Couldn't rate them high enough.

Refinanced Loan review
Excellent communication
about 1 month ago
Excellent communication

Very helpful and great response time .

New Purchase review
Couldn’t fault the experience. Amazing service, communication and support from start to finish.
about 1 month ago
Couldn’t fault the experience. Amazing service, communication and support from start to finish.

We had such a great experience with Dougal. He was always really easy to communicate with, kept us updated throughout the whole process and was always happy to answer any questions we had. He was very knowledgeable, professional and made what could have been a stressful process feel so much easier. We really appreciated the effort and time he put into us, and for helping us purchase our first property in Cowwar. Would definitely recommend!

New Purchase review
Excellent Service
about 1 month ago
Excellent Service

Dougal was fantastic to deal with, made the process of getting a mortgage very easy. He was great to communicate with and was very helpful in the purchase of our first property in Cowwarr. Will definitely be using dougal again in the future.

New Purchase review
Dougal and team were absolute legends for to deal with
about 1 month ago
Dougal and team were absolute legends for to deal with

As a first home buyer in Traralgon, I had plenty of questions and he made the whole process really easy and stress free. Always quick to reply, explained everything in a way that actually made sense and kept me updated the whole way through. Couldn’t recommend him enough made buying my first home a much better experience.

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