Geoff's profile

Geoff's reviews

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Geoff has 656 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
Excellent Service!
almost 5 years ago
Excellent Service!

Buying my first investment property was overwhelming. However, Geoff has help me through all my finances and the experience was great! Geoff provided excellent advices and went above and beyond to ensure what is required for me to finalise my loan. Will be in touch soon for my next property. Thanks again!

Refinanced Loan review
Goes above and beyond
almost 5 years ago
Goes above and beyond

Geoff was a true professional who delivered above and beyond what we expected.

New Purchase review
Great to deal with
almost 5 years ago
Great to deal with

Geoff was the best experience I have had with helping get finance always returning or answering call and providing great assistance throughout the whole process

Refinanced Loan review
Excellent mortgage broker
almost 5 years ago
Excellent mortgage broker

Geoff Lai is an exceptional professional and knowledgeable mortgage broker in every area of landing. He kept us advised every step of the mortgage process. He made himself available to answer every question we had all the time. I would highly recommend Geoff to our friends in the future, and we will be certain to use him the next time we require new financing.

Refinanced Loan review
Great Communicator!
almost 5 years ago
Great Communicator!

Geoff did all the work and only put in front of us what we needed to know. It was a seamless transition in re financing our situation and awesome to have Geoff answer the phone literally any time of day/night. Thanks again!

New Purchase review
Excellent broker
almost 5 years ago
Excellent broker

Geoff went above and beyond to get me the best deal suited for my situation. With out Geoff I wouldn’t of got the deal I got and would probably still trying to save more for a deposit. Geoff conducted him self diligently and professionally all the way through Thank you Geoff

Refinanced Loan review
Professional, reliable and supportive
almost 5 years ago
Professional, reliable and supportive

Professional advice and efficient follow up throughout the process, from initial consultation, through the paperwork to the final drawdown. I only experienced a small issue with the setup of my accounts that was promptly rectified. Highly recommended.

Refinanced Loan review
Refinance mortgage
almost 5 years ago
Refinance mortgage

It has been such a pleasure to have Geoff help me to refinance my mortgage. Geoff not only found the best solution (at the time) with his inside knowledge with the banks, he also made plans for me to review my finical situation in 1 years time and to revaluate my loan and possible future plans. I would highly recommend anyone to Geoff. Great communication skills and knowledge.

Refinanced Loan review
Home Loan Refinance
almost 5 years ago
Home Loan Refinance

Geoff made the whole process smooth & transparent. We will definitely recommend him to our family and friends.

New Purchase review
All class
almost 5 years ago
All class

Geoff went above and beyond to help our dream become a reality. His passion, professionalism and determination for us to succeed was top notch. We can not recommend him more highly. He makes the impossible possible and he was always on call for the advice needed at any stage during the entire process. Awesome work Geoff.

Refinanced Loan review
Great service
almost 5 years ago
Great service

Geoff was amazing from the very start and continues to support us even after our purchase. The whole process started off rocky for us but Geoff jumped in to help right away - worked tirelessly to get all our stars aligned and made the impossible, possible. The extra above and beyond service that he effortlessly did for us didn't go unnoticed, answering my 101 questions was never a bother for him and at any hour, and was always reachable or replied super quick. He had all the tips of the trade and I would highly recommend Geoff! We've been told myths about mortgage brokers in the past which always scared us off BUT now we will never do anything without Geoff's guidance and input!! Not only is Geoff an expert in his field, he went above and beyond and helped us with other queries too and recommended other SMEs to support us. You were an absolute pleasure to work with and I couldn't recommend anyone better! Thanks again for everything!

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