Geoff's profile

Geoff's reviews

  5  
Geoff has 662 reviewsacross 50 different locations, showing 12.
Map view
Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
Was this helpful?
New Purchase review
Best service!!!
about 5 years ago
Best service!!!

Geoff was amazing from the very start and continues to support us even after our purchase. The whole process started off rocky for us but Geoff jumped in to help right away - worked tirelessly to get all our stars aligned and made the impossible, possible. The extra above and beyond service that he effortlessly did for us didn't go unnoticed, answering my 101 questions was never a bother for him and at any hour, and was always reachable or replied super quick. He had all the tips of the trade and I would highly recommend Geoff! We've been told myths about mortgage brokers in the past which always scared us off BUT now we will never do anything without Geoff's guidance and input!! Not only is Geoff an expert in his field, he went above and beyond and helped us with other queries too and recommended other SMEs to support us. You were an absolute pleasure to work with and I couldn't recommend anyone better! Thanks again for everything!

New Purchase review
First investment property
about 5 years ago
First investment property

Geoff made the finance process easy. From start to finish he was professional and accessible. We will definitely recommend Geoff and the team at Strategic Brokers to our family and friends.

New Purchase review
Excellent service
about 5 years ago
Excellent service

Geoff recently helped my wife and I secure a loan for the purchase of a house and we were extremely happy with the service provided. Geoff kept us updated each step of the way, explained everything in easy to understand terms, was always on hand to answer our questions and worked hard to get us the loan we wanted. It's clear to us that Geoff is great at what he does and we wouldn't hesitate to recommend him to anyone else looking for a mortgage broker.

New Purchase review
Great Service, Great Result!
about 5 years ago
Great Service, Great Result!

We were very happy with Geoff Lai and the entire process of getting our loan approved and purchasing our property. Geoff is is very knowledgeable and was able to answer all the questions we had, and with a few tips of his own. He was always available for a chat, and guided us through each step step of the process, which we greatly appreciated considering we were first-home buyers. Thanks Geoff, all the best!

Refinanced Loan review
Professionalism with diligent customer focus
about 5 years ago
Professionalism with diligent customer focus

Geoff has been exemplary in helping us, above and beyond what we would expect. We are very grateful for his sage advice, attention to detail and quick responses to our many questions. He has many talented people working with him and ensures that they are all as dedicated to serving us as he, which we are grateful for. If all the other services were are good as Geoff offers, buying a house would have much of the stress removed. Very glad our friends recommended him, and we would have no hesitation in recommending him to others.

New Purchase review
Would highly recommend Geoff !
about 5 years ago
Would highly recommend Geoff !

Couldn't recommend Geoff enough!! Geoff went above and beyond to assist us with securing our home loan. No task or question was ever to big or small for Geoff. Geoff's communication was next level any time of day or night, Geoff was able to answer our questions or concerns.

Refinanced Loan review
Professional all the way.
about 5 years ago
Professional all the way.

Geoff has been the most professional and approachable Broker I have had the pleasure of working with. No question was left unanswered or explained and all correspondence was dealt with promptly regardless of day or time. When I became stressed over finances Geoff would take the time to explain the process leading to the outcome. I look forward to working with Geoff again in my future endeavours.

New Purchase review
Always on
about 5 years ago
Always on

Geoff was a pleasure to work with. He provided us with around the clock support from assisting us with finding the best deal to even personally delivering a document to us to fast track the process. All of our questions were always promptly answered by Geoff. We highly recommend him. Thank you Geoff!

Refinanced Loan review
A pleasure to work with
about 5 years ago
A pleasure to work with

Geoff is so knowledgeable and is a great communicator. He broke down each detail and step so it was easy to understand and we were kept in the loop the whole time. On top of this, he is so caring and patient. Was great to work with him and would recommend to anyone, whether a first time buyer or not.

New Purchase review
Great job!
about 5 years ago
Great job!

I used Geoff as my broker and was very happy with the quick responses and swift actions through out the process. He is very easy to work with and very knowledgeable. I recommend.

New Purchase review
Impressive
about 5 years ago
Impressive

Geoff is awesome! He helped us with a pretty urgent matter and everything sorted out jus as I wished. I was impressed by Geoff’s professionalism and high efficiency.

New Purchase review
Amazing service
about 5 years ago
Amazing service

Geoff has been great, he has been very transparent and guided me through every step of the process. I highly recommend his services.

649 - 660 of 662
SMS
© 2026 RateMyAgent