Geoff's profile

Geoff's reviews

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Geoff has 656 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Highly Recommended!
almost 5 years ago
Highly Recommended!

Geoff is my go to man for anything property related. Geoff was absolutely brilliant I cannot speak highly enough of him . He was extremely patient and knowledgeable and made the whole process seamless. Geoff has a prompt, engaging, professional manner and was a joy to work with. His service is excellent and I would definitely recommend.

New Purchase review
Excellent and Easy
almost 5 years ago
Excellent and Easy

As a first home buyer I had absolutely no knowledge of what to do and when. Geoff was able to walk me through every step of the way. He got me a great deal and personalised everything to my needs 10/10

Refinanced Loan review
Fantastic Mortgage Broker
almost 5 years ago
Fantastic Mortgage Broker

Highly recommend Geoff!! He is skillful and has helped me purchased my first investment property seamlessly. I learned a lot from him along the way too. I would definitely need Geoff's assistant for my future investments. Thanks again for your great work Geoff. Looking forward to buying more properties soon!

New Purchase review
Agent for Apartment purchase
almost 5 years ago
Agent for Apartment purchase

Geoff was very knowledgeable and patient in answering all my questions as a first time property purchaser. The process was handled efficiently and quickly. I would definitely recommend his services and, if I have need of them, will be seeking them out in the future.

New Purchase review
Top-notch mortgage broker
almost 5 years ago
Top-notch mortgage broker

Geoff and his team were awesome in getting us a fantastic mortgage deal as we purchased our family home in Brisbane. Ours wasn't the most straightforward application, but I loved Geoff's "can-do" approach and his timeliness in getting back to us when we had questions. When our application ran into a couple of hitches (on our side), Geoff was pro-active in finding solutions and did everything he could to ease our concerns. The financing worked out exactly on-time and we couldn't have been happier with every aspect of Geoff's service. I've already recommended him to other friends and family members. Geoff is hungry, a go-getter, honest, personable and delivers great results.

New Purchase review
Above and Beyond all Expectations
almost 5 years ago
Above and Beyond all Expectations

Geoff is extremely hard-working, passionate, honest and driven. After being told by many brokers that we were unable to get a homeloan due to being self employed, Geoff did not give up on us. He was thrown many curve balls in the process but not once did we feel like we were put into the "too hard" basket. He kept our hopes high and was there to support and guide us through every experience - Even on a Sunday morning, when many others would be sleeping in! And at the end of it, we were able to purchase our dream home to raise our family! Geoff went above and beyond our expectations to deliver a service that is hard to come by in this day. His phone manners and cheerful greetings made you feel Iike you were speaking with a long life friend. I cannot thank Geoff enough for how grateful my husband and I are in his services! If you are looking for a broker to fulfill your home dreams, you don't need to look any further than Geoff. There is noone I would trust more in the process. Thank you Geoff for everything. We appreciate all that you are!

New Purchase review
Best service!!!
almost 5 years ago
Best service!!!

Geoff was amazing from the very start and continues to support us even after our purchase. The whole process started off rocky for us but Geoff jumped in to help right away - worked tirelessly to get all our stars aligned and made the impossible, possible. The extra above and beyond service that he effortlessly did for us didn't go unnoticed, answering my 101 questions was never a bother for him and at any hour, and was always reachable or replied super quick. He had all the tips of the trade and I would highly recommend Geoff! We've been told myths about mortgage brokers in the past which always scared us off BUT now we will never do anything without Geoff's guidance and input!! Not only is Geoff an expert in his field, he went above and beyond and helped us with other queries too and recommended other SMEs to support us. You were an absolute pleasure to work with and I couldn't recommend anyone better! Thanks again for everything!

New Purchase review
First investment property
almost 5 years ago
First investment property

Geoff made the finance process easy. From start to finish he was professional and accessible. We will definitely recommend Geoff and the team at Strategic Brokers to our family and friends.

New Purchase review
Excellent service
about 5 years ago
Excellent service

Geoff recently helped my wife and I secure a loan for the purchase of a house and we were extremely happy with the service provided. Geoff kept us updated each step of the way, explained everything in easy to understand terms, was always on hand to answer our questions and worked hard to get us the loan we wanted. It's clear to us that Geoff is great at what he does and we wouldn't hesitate to recommend him to anyone else looking for a mortgage broker.

New Purchase review
Great Service, Great Result!
about 5 years ago
Great Service, Great Result!

We were very happy with Geoff Lai and the entire process of getting our loan approved and purchasing our property. Geoff is is very knowledgeable and was able to answer all the questions we had, and with a few tips of his own. He was always available for a chat, and guided us through each step step of the process, which we greatly appreciated considering we were first-home buyers. Thanks Geoff, all the best!

Refinanced Loan review
Professionalism with diligent customer focus
about 5 years ago
Professionalism with diligent customer focus

Geoff has been exemplary in helping us, above and beyond what we would expect. We are very grateful for his sage advice, attention to detail and quick responses to our many questions. He has many talented people working with him and ensures that they are all as dedicated to serving us as he, which we are grateful for. If all the other services were are good as Geoff offers, buying a house would have much of the stress removed. Very glad our friends recommended him, and we would have no hesitation in recommending him to others.

New Purchase review
Would highly recommend Geoff !
about 5 years ago
Would highly recommend Geoff !

Couldn't recommend Geoff enough!! Geoff went above and beyond to assist us with securing our home loan. No task or question was ever to big or small for Geoff. Geoff's communication was next level any time of day or night, Geoff was able to answer our questions or concerns.

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