My wife a I recently purchased a new property. Gail took care of everything and kept us updated on how the application was progressing along the way. Nothing was an issue. As we are time poor, everything was emailed to her! She even come to our home for us to sign loan docs. Not once did we have to go into the Bank which was a bonus! Would recommend Gail for advice and getting you into your new home.
Would have to rate Gail 100% on her work made my experience so easy and relaxed would recommend her to everyone i know that is looking for a home loan
Was a pleasure doing business with, no worries and could ask about anything. Will be going back upon our next purchase.
Gail went above and beyond to help us secure our first home. She was happy to answer any questions, no matter how small or stupid. She was always accessible and always answered in a timely manner. Gail gave us hope when the three lenders/brokers we saw prior didn't. Would definitely recommend Gail's services and see her again for any future properties.
I would highly recommend Gail when looking for your home loan it was my first time buying a house my husbands second time Gail made the process so easy with living in Moranbah not being able to get to Mackay all the time Gail did everything through email and phone calls. Thank you Gail and your team for making the process a smooth one as we had a lot of other issues through our process but finance being so easy. Stuart and Kylee McConnell
Right from finding the best home loan for us through to ensuring settlement occurred with no issues, really appreciate the knowledge and experience Gail and her team have.
Gail has been absolutely wonderful in getting our home loan approved twice.She is very easy to deal with.A thorough professional Gail has always been an honest mortgage broker.Thank you so much for helping us buy our two dream houses.
Gail made the entire process so easy, from start to finish. Walking in with no idea and coming out the other side with a property I’m happy to call home. Very professional with clear communication, and would tackle any issue as soon as they appeared. A massive thanks to Gail and her team.
I would strongly recommend Gail to anyone. I have used Gail's service twice now and on both occasions the results were great. Gail was professional and one step ahead of the game throughout the whole process.
I found Gail and her staff very friendly and helpful.. Gail was very knowledgeable and provided me with good product options
Gail was awesome give advise. Following up on all requests. Very understanding
Gail Roots is the only reason why I’m now living in my own house, I can not express how grateful I was with her patience and knowledge, to help me!! I would recommend anyone, looking at refinancing or applying for a loan, to make an appointment with Gail. I friend recommended Gail, and I’m so grateful!!!!
