Kerry's profile

Kerry's reviews

  5  
Kerry has 98 reviewsacross 44 different locations, showing 12.
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Kerry's qualities as told by our client reviews: reliable, patient, friendly, responsive, supportive, local expert, clear communication.
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New Purchase review
Kerry is our broker for life!
about 4 years ago
Kerry is our broker for life!

We recently purchased our second home with ease thanks to Kerry. She was recommended to us by friends for the purchase of our first home and she was nothing short of amazing, so it was a no brainer to use her again. Kerry's expertise and customer service is outstanding! She is contactable 24/7 and works excellent under the high pressure timeframes we put her through. We genuinely trust her advice and can relax knowing we are getting the best possible outcome. My husband can be very OCD and Kerry caters to him perfectly with her organisation, efficiency and excellence. Kerry will be our broker for life! Highly recommend!

New Purchase review
Personable service and fantastic industry knowledge
about 4 years ago
Personable service and fantastic industry knowledge

Being a first home buyer, Kerry took the time to explain everything (sometimes more than once!) and was available over the phone or email with any queries I had. Kerry explained things in a way that were easy to comprehend and was constantly communicating with my bank and me which made my experience less stressful then I imagined it would be. Due to my location we worked through the loan process from different states and this did not effect the service or communication. There are links and templates prepared to streamline the documentation which are very helpful. Kerry is very personable and this flows through in all communications and no question or request, big or small is ever a problem. I absolutely recommend Kerry and KLM Finance if you are looking for a transparent relationship with your broker and comprehensive loan process. Thank you Kerry!

Refinanced Loan review
Refinance with a constraction loan.
about 4 years ago
Refinance with a constraction loan.

We were looking at refinancing our loan and doing some renos around the house with some of the equity that we had in the property. Kerry was able to guide us through the whole process from start to finish, and even though there where some issues around delays with our bank Kerry made sure we were always kept up to date with the progress of the loan application. Highly recommend Kerry.

Refinanced Loan review
Kerry MacKenzie review
over 4 years ago
Kerry MacKenzie review

Kerry was amazing and very patient during the whole process. I had many questions and she answered them all respectfully and clearly. She advocated for me and always made me feel that I was her top priority. I would recommend her to anyone. What I loved the most was her ability to not only get the job done but also show empathy and kindness along the way.

Refinanced Loan review
Simply the Best
over 4 years ago
Simply the Best

Kerry McKenzie is without doubt, the single, most greatest broker in Australia. Her patience, knowledge and ability to work through complex issues is amazing. Kerry goes above and beyond to ensure her clients are supported, takes the stress away from her clients and in the process achieves incredible results. I cannot thank Kerry enough- if you require the services of a broker, you absolutely have found the right place. Thank you Kerry!

New Purchase review
A seamless mortgage application
over 4 years ago
A seamless mortgage application

Kerry gave us first class advice and assistance. Her insight and knowledge of the mortgage application process and banking system helped us wrap up our house purchase and move on time. Thank you!

Refinanced Loan review
Fantastic service, would definitely use again!
over 4 years ago
Fantastic service, would definitely use again!

Kerry has been amazing to work with. She was able to answer all of my questions, provide me with options and give great advice making this journey an enjoyable one. Would absolutely use Kerry again and recommend to others.

New Purchase review
Above & Beyond Service!
over 4 years ago
Above & Beyond Service!

Kerry helped me with my first home loan & has been attentive, professional & patient through the whole process. I had a lot of questions & she always took the time to explain everything thoroughly so I felt comfortable. She is so knowledgeable in her field & coupled with her personable approach, I cannot recommend her enough!

New Purchase review
A great outcome
over 4 years ago
A great outcome

Kerry was professional, caring and efficient. She secured a great deal and made sure all my finance went through within a short settlement period. She was always happy to answer any questions I had without condescension, and her vast experience was evident. A job well done.

Refinanced Loan review
Excellent Service
over 4 years ago
Excellent Service

Kerry has been incredible all the way through the process, even with all the delays and difficulties. Kerry has been there every step and was always happy to help

New Purchase review
Great from beginning to end
over 4 years ago
Great from beginning to end

Kerry was awesome she was a great communicator and really on the ball. I felt comfortable and confident during the process because of her.

New Purchase review
Great communication/guidance, caring and professional
over 4 years ago
Great communication/guidance, caring and professional

Kerry went above and beyond 5 years ago with our first home finance and has recently helped us with refinancing. We have definitely found our long life mortgage broker and recommend her to friends and family. Great communication/guidance, caring and professional all the way through. Thanks again Kerry!

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