Helen worked smoothly and efficiently to ensure a quick and easy refinancing of our home loan. Her incredible communication kept us up to date every step of the way, and her insight and experience allowed for a great outcome with minimal input from us. We’re thrilled to be able to work with Helen again after collaborating on our initial home loan, and cannot recommend her highly enough!
Thank you Helen for your patience. I ended up being a really long search for our property. Helen was always checking in when required and guided us through to make sure finances weren't a stressor.
⸻ We just want to say a big thank you to Helen for all her help. She made the whole process so much easier and was always friendly, helpful, and professional. It was great having someone we could trust to guide us through everything.
Helen made the purchase of our first home an absolute breeze! Her professionalism, communication and knowledge was outstanding which gave us peace of mind that we were in good hands. The whole process was smooth and stress free. Helen provides a personalised service which is customer centred. We cannot recommend her enough!
My husband and I started with Helen guiding us on the deposit we needed to have for our first home. Helen worked tirelessly on explaining the exact figures, what grants we could apply for and what we needed to do next. Helen guided us the whole process. I have heard so many horror stories on purchasing first homes but with the help of Helen everything felt like a breeze. Helen was extremely responsive and if she didn't have the answer for us she would find it, and find it promptly. The client portal made everything so easy, we just uploaded documents and Helen sorted it from there. We could not be more grateful for the guidance she provided us and all the hard work she put in for us to get into the market and off the rental round about. I couldn't recommend her service or speak higher of Helen. Thank you. ☺️
Helen and the Team at FBT were nothing short of amazing to work with. They were helpful throughout the process, and the communication was exceptional. Thank you Helen and Lucky for helping me purchase my new home!
As two complete novices buying their first home, Helen was more helpful than we could have ever asked for. Helen is an excellent communicator and it shows how much she knows her stuff. She made the overwhelming amount of information digestible and accessible for the both of us, in a very supportive and caring manner. If you are even just thinking of purchasing a new home we can't recommend her more!
Helen has been fantastic to deal with. We threw some some difficult scenarios due to our age and work requirements. Through listening to our needs and constant contact, Helen was able to structure a loan proposal that was perfect for our needs. From our experience we would highly recommend Helen to anybody requiring assistance with a loan.
Working with Helen was the best part of the entire process of finding a house. She is knowledgeable, intelligent, smart, funny, well-organised, extremely professional, and makes the whole process a million times easier and less stressful. I would highly recommend her and her work to anyone considering working with a broker, we think that working with her was incredibly worthwhile. We found her through a review from a friend, and can definitely confirm that she is the best.
Helen went above and beyond to help us. She was professional, caring, understood our different circumstances and communicated regularly throughout the process which gave us confidence that things were tracking along smoothly. We would highly recommend her.
As a solo buyer looking for a small house I was hesitant to take my first steps into the market but through a recommendation from a friend I went to Helen to begin my journey. From day one I knew Helen was going to be a key part to this being a success. Her communication is second to none, replying back to emails lighting fast and with all my enquires answered in a straightforward and friendly manner. Several times when things went over my head Helen patiently rewrote emails or reexplained things via phone or in person, helping me feel less alone while I took on this massive task. I honestly can't recommend Helen enough, now I've got a house and a better understanding of my finances, if you're new to any part of the process of buying a house, Helen is exactly who you want to speak with. Thanks so much Helen, you're a superstar! 🥰
Helen is prompt, knowledgeable, approachable and supportive. A 'daunting' process made clear and achievable with someone like Helen in your corner. I have now had the pleasure of working with Helen since 2018 and I honestly couldn't recommend higher. I personally wouldn't be where I am today without her guidance and will to get the job done. She has made our dreams come true and all with a smile and connecting feeling. I wouldn't go past Helen at Finance Brokers of Tasmania. A one stop shop.
