Available, helpful, excellent communication and always professional.
I haven’t had need to talk to many brokers in my life but the two I decided to contact about my mortgage were at opposite ends of the quality scale! The first in NSW was impatient, haughty and would have failed kindergarten maths! The second was Helen Gray in Hobart, and I breathed a sigh of relief when she answered my call. I’ve never met Helen as I live in NSW so all our communication was phone and email and she turned around my questions (and I had lots) in minutes. Helen was understanding, and had empathy together with excellent knowledge, and was always professional. No matter where you live, if you need a broker, I highly recommend Helen Gray.