Helen's profile

Helen's reviews

  5  
Helen has 111 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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New Purchase review
Helen makes the process easy
almost 2 years ago
Helen makes the process easy

Helen is a legend! Helen helped us buy our first home, upgrade to a new one, and recently to purchase our dream block of land. Each time, Helen has made the process easy and guided us every step of the way. Helen is our trusted advisor for our financing and we will go straight to her for any future opportunities.

New Purchase review
Wonderful experience from start to finish.
almost 2 years ago
Wonderful experience from start to finish.

From the moment I met Helen, she made me feel comfortable and supported. She works hard, always responds to communication and is determined to help. I would definitely recommend Helen to family and friends.

New Purchase review
Fantastic experience!
almost 2 years ago
Fantastic experience!

We cannot recommend Helen highly enough! Her expertise, professionalism, knowledge and dedication to find the best financial solution to secure our new home was unparalleled. From the first meeting, we were impressed with her personalised approach and deep understanding of the process. Helen's communication throughout was impeccable, and her guidance at every step gave us the comfort we needed to make fully informed decisions. Thanks to Helen, who exceeded our expectations in every aspect, we have been able to realise our new home dreams.

New Purchase review
Above and beyond!
about 2 years ago
Above and beyond!

I just got my first home loan and I can't rate Helen highly enough - down to earth, understanding, efficient and very knowledgeable. Helen was always ready to answer my questions, did lots of research on my behalf and managed to work through my tricky constraints to get me a product that I'm really happy with. Not to mention, just great for a reassuring chat during the process. I definitely recommend, and would work with her again in the future!

New Purchase review
Outstanding service
about 2 years ago
Outstanding service

From our very first consult with Helen, we were extremely grateful for her expertise in navigating the many stages of purchasing our first home. As first homebuyers, we relied on her heavy throughout this process. She was extremely patient with us, and was always available to answer or clarify questions. We wouldn’t hesitate in recommending her services to anyone looking to purchase or refinance their property.

New Purchase review
Went above and beyond
about 2 years ago
Went above and beyond

Helen was awesome to deal with from the initial phone call until settlement of our property. She was very responsive to emails and phone calls. Helen is very knowledgeable and that showed in all the questions I asked and the options she provided to us. Helen went above and beyond to secure finance for us and I would highly recommend her to anyone looking to obtain finance. We will definitely use Helen for future finance requirements.

New Purchase review
Highly recommend Helen Gray, amazing Broker. Thank you
over 2 years ago
Highly recommend Helen Gray, amazing Broker. Thank you

From the moment I met Helen she was very friendly and engaging. She is an expert in her field and no question was a silly question. Helen explained everything in detail and made the whole process of buying a house seamless even though it can be a very stressful and daunting experience. Helen is excellent in her communication, keeping you up to date with every step of the process. She is highly professional and it was a pleasure to work with her. I highly recommend Helen in assisting and supporting you through one of the biggest decisions you will make in your life, owning your own home. Thank you Helen

New Purchase review
Superwoman!
over 2 years ago
Superwoman!

Helen went above and beyond to help us in any way she could! She explained everything clearly with very easy-to-understand terms. She answered every silly question we had, showed compassion and was genuinely excited for our journey. I highly recommend Helen as your next broker.

New Purchase review
Fantastic experience
over 2 years ago
Fantastic experience

I highly recommend Helen Gray to anyone looking at refinancing, getting into the housing market or simply getting an understanding of it all. Once you make the commitment she will endlessly pursue the greatest offer she can get you. There is too much to write about her, but simply put, I made the decision to travel from the Northern Territory to Hobart to have a meeting with her, and would do it again 10x over. Helen's reputation speaks for her self, if I purchase future properties I will be getting in touch with Helen again.

New Purchase review
Strong industry knowledge with the patience of a saint!
over 2 years ago
Strong industry knowledge with the patience of a saint!

Helen knows the industry well; her experience ensures a smooth process without delay. She helped us immensely in navigating the minefield of banks, loans and interest rates. She has the patience of a saint and was always happy to pick up from where we left off, even if months had passed. Our journey took us from housing construction to eventually purchasing our new home and we couldn't be happier.

Refinanced Loan review
Available, helpful, excellent communication and always professional.
over 2 years ago
Available, helpful, excellent communication and always professional.

I haven’t had need to talk to many brokers in my life but the two I decided to contact about my mortgage were at opposite ends of the quality scale! The first in NSW was impatient, haughty and would have failed kindergarten maths! The second was Helen Gray in Hobart, and I breathed a sigh of relief when she answered my call. I’ve never met Helen as I live in NSW so all our communication was phone and email and she turned around my questions (and I had lots) in minutes. Helen was understanding, and had empathy together with excellent knowledge, and was always professional. No matter where you live, if you need a broker, I highly recommend Helen Gray.

New Purchase review
Perfect broker for FHB
almost 3 years ago
Perfect broker for FHB

Helen was an absolute dream to work with! As a first home buyer she made the process easy to navigate and stress free. She is incredibly knowledgeable and is able to articulate this knowledge clearly to someone like me who was new to the process. Her professionalism and communication was outstanding. She was readily available to answer questions throughout the process and was prompt in her response to emails. I also found her to be kind, enthusiastic and supportive which was very reassuring to me as a first home buyer. Thank you Helen!

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