Helen is a wonderful broker. Having been first home buyers with limited financial literacy, she was able to make things clear and easy for us to understand, as well as making the process extremely smooth and efficient. Helen and her staff (Dini) were always available to answers queries and sort and provided answers timely. We found Helen genuinely interested and invested in getting to know us, our goals, our situation and ensuring our needs were met. She is light hearted and personable. We can’t recommend Helen enough.

Helen was amazing from our first meeting until we successfully secured finance to purchase our home. I cannot recommend Helen and her team highly enough. As older clients we were unsure if we would be approved, without Helen's assistance I don't think that would have been possible. First class, professional, friendly service all the way.

Two years ago, Helen helped me to finance the purchase of a house when I wasn't sure it was even a possibility. At the time, because I was a single Mum with a low income, the only lender that would consider me had pretty high interest rates. Helen told me that when my income increased and I was less reliant on the single parent pension, I should come back and re-finance. Which is exactly what I have just done. Once again, Helen knew exactly which lender would be most the suitable option in my situation and made the process incredibly easy! Re-financing has saved me over $300 a fortnight in repayments! Thank you Helen!

Helen was fantastic to deal with. As first home buyers, she not only gave us advice on our finance options, but also on how the whole process worked. We had a couple of hurdles along the way and Helen was amazing at navigating us through making the whole process easy and stress free. We would highly recommend Helen and the team at FBT.

Can't recommend Helen highly enough! I was so intimidated with the idea of purchasing a property, but Helen broke everything down step by step and never once felt overwhelmed. We leaned heavily on Helen throughout the process as we are first time buyers and it just moved so smoothly from start to finish. Helen helped us to understand not just about what mortgage products were out there but also all of the other expenses that come up when buying a house and made sure we knew what to expect and had enough breathing space. Helen took the time to understand our needs, lifestyle and goals and was able to set our expectations not just on what we could borrow but what we can comfortably afford before we started seriously looking for a property. Before engaging Helen we had no clue whether a bank would even give us a loan and here we are with our first property settled just a couple of months later! It was a lot easier than I ever imagined, thanks to Helen and her team for making everything so transparent and simple.

My prior dealings with professionals in the finance sector left me feeling confused, disempowered and intimidated. I’ve now worked with Helen on the finance of two properties and feel extremely grateful for the both experiences. Not only was she patient, responsive and very thorough with her work and explanations, she connected me with a lender who I feel equally comfortable and confident working with. I cannot recommend Helen enough.

Helen was amazing throughout the process of purchasing our first home. She was always available and checked in/followed up with us. We felt comfortable to ask her any question and she explained the process clearly.

Helen and the staff at FBT were incredibly accommodating. I often had questions about the process and Helen would promptly answer. Helen kept me updated when anything came up on their end, seeking clarification with me and giving me professional advice. For example, Helen contacted me to confirm I had uploaded a document which she didn't expect me to have so soon. There were no issues and she was clear in explaining the process. Thankfully, the FBT portal is simple to use. I highly recommend Helen and the staff at FBT.

Helen was very easy to communicate with and friendly, she answered all our questions and ran through different scenarios with us. She was happy with our 3 kids running around her office as we talked. Helen is very knowledgeable and friendly and I would highly recommend her to anyone looking for a loan.

Would recommend! Helen is an amazing communicator. Being that we were both first home buyers. My wife and I had the smoothest, easiest process when dealing with Helen. Full of knowledge, always keeping us in the loop. Nothing was ever too hard for Helen to help with. Made the purchase so much easier and less stress. Thanks Helen!!

Helen was fantastic! As a first home buyer carrying out the process alone having the support of Helen was amazing! I was buying my home for the most part whilst working overseas. I felt so much more confident carrying out the process with Helen on my team. Always a step ahead and letting me know what to expect. I had such a positive experience with Helen and have loved recommending her to friends. It was great to work with someone who really loves their job. I will absolutely contact Helen for my next purchase. Thank you Helen!

Helen was amazing to deal with throughout the experience of buying my first home!! The time and effort she put in to helping me was outstanding. I couldn’t speak more highly of her professionalism and expertise and will definitely forward her name on to friends and family.