Helen recently assisted me with securing finance pre-approval and official approval to purchase my first home. From the very first meeting with Helen she has been an absolute star in explaining the process to me, advocating for me, and keeping me up to date with any progress of my loan application. I am so grateful to Helen for everything she did for me. I would recommend her to anyone who would like the advice of a broker.

In the lead up to the expiration of our previous home loan strategy recently we needed to review our circumstances with Helen who had developed the existing arrangements around three years ago. Given a lot has changed both in our circumstances and also in the finance sector we had a number of considerations and thoughts in play. Put simply, Helen demystified the process enabling us to make informed decisions by dealing with someone who was in touch with our needs and position and also showed complete familiarity with both the sectors available products and processes. I would have no hesitation in recommending Helen to anyone looking to review their current strategy and to remove the arduous task of dealing directly with the various financial institutions. Helen sourced the best and most practical option for us at this time and removed a significant amount of research and workload for us both as very busy people in our individual professions.

It was a great experience. Helen talked us through the process of owning a house from the very start. She was available on after hours and on the weekend with any questions we had regarding anything on the matter

Helen was a delight to liaise with regarding my financial situation. She was very eager to assist, and the outcomes sourced were done so with efficiency and with high regard to my circumstances and my financial wellbeing.

My home/investment loan was difficult and complicated. Helen was always patient and courteous when we communicated. She is very professional and in my opinion achieved the almost impossible with my loan.

Helen was exceptionally helpful and knowledgeable in all stages of refinancing our home loan. From researching and providing us with the best home loan options and rates to suit our needs, to helping chase up the banks with queries post settlement, and all aspects in-between. Helen provided us with constant updates on the state of our application and was always available to answer any questions we had in a timely manner. I would highly recommend Helen to anyone looking at a home loan as her advice and knowledge made the refinancing process a smooth and enjoyable experience.

We have had the pleasure of working with Helen and the team at FBT for many years now. Each time the experience and outcome has been swift and easy with the best communication you could ask for. At no point have I been left without updates or responses to all enquires I have made; nothing is too much to ask, and Helen always makes time to talk all scenarios through. I am secure in my home and loans thanks to Helen and feel lucky to have found such an outstanding broker.

Helen has been a pleasure to work with, and her very quick and knowledgeable responses to our queries took so much stress out of the home buying process. We initially got a home loan preapproved with a big four bank, but Helen let us know there were cheaper rates with other providers. She knew their rates, loan features, and had dealt with each provider in the past. We selected one of the options she provided, and once our offer got accepted, she handled everything from then on. She is well connected, and her contacts with our solicitor also helped the process go smoothly. When the bank and state government delayed processing our First Home Owner Grant close to settlement, she followed them up and approval was granted the next day.

I was recommended to visit Helen by a friend of mine as she provided exceptional service to them in the past . I certainly experienced the same high level of service from Helen. She listened carefully to everything I had to say and truly went out of her way to find the right mortgage provider for me and my circumstances. She demonstrated empathy and kindness towards me and I really don't believe that I would be building my house today, if it was not for Helens dedication and expertise. She is very patient and explains each step along the way so I always felt I was kept in the loop. I have already recommended others to seek her expertise so they too can be in a position to finally own their own home, I cannot recommend her highly enough

Helen has an exceptional comprehension of the evolving nature of mortgages, quickly understood our loan requirements, and swiftly provided us options. On settling on choice, Helen expedited the process, removing perceived complications and our loan mortgage was promptly approved. Above all, Helen was professional, approachable, reachable, and friendly. I would unequivocally recommend Helen in sourcing the correct mortgage that meets your requirements.

Helen helped me navigate the process of finding a lender who suited my persona needs and circumstances and then the subsequent mysteries of finance approvals and settlement. Helen expertise and experience was invaluable for someone like me who was completely new to the process. Helen also provided an exceptionally high quality of service by being quick to respond and always able to provide the answers to the many questions I had. I would highly recommend Helen as a broker for anyone.

Helen was fantastic, I came to her with a short time frame, WOW did she get it sorted. I know who Ill be using next time I get a loan. Thanks again.