Joel's profile

Joel's reviews

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Joel has 76 reviewsacross 50 different locations, showing 12.
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Joel's qualities as told by our client reviews: empathetic, stress-free process, responsive, reliable, supportive, clear communication, local expert.
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New Purchase review
Efficient, Knowledgeable and Friendly
10 months ago
Efficient, Knowledgeable and Friendly

I have sought Joel’s services on two occasions now. Each time I have found him to be extremely knowledgeable and helpful. He took the time to assess my needs and make suggestions on products that would best suit me. He and his team were extremely efficient in organising my finance and answering any questions that I had along the way. I would recommend his services.

New Purchase review
Highly recommend
10 months ago
Highly recommend

Our experience with Joel as our broker has been great supporting person for over 6 years who understand about what we need in a home loan. Our broker was very helpful from day 1 to make sure we got the best product for our needs. He was highly responsive through emails and texts throughout the day, even after hours. Highly recommend Joel at 3Finance

New Purchase review
A Seamless Experience with Joel and his team
10 months ago
A Seamless Experience with Joel and his team

From start to finish, Joel and his team were absolutely incredible to work with. The mortgage process can be overwhelming, but Joel made everything clear, manageable, and even enjoyable. He was consistently transparent, always taking the time to explain every detail, no matter how small. I had what felt like a million questions along the way, and Joel never made me feel like a burden, instead, he answered each one with patience, clarity, and expertise. What really stood out was his proactive communication. I never had to chase updates or wonder what the next step was, Joel kept me informed at every stage, explaining what was happening and what to expect next. His knowledge of the legalities and the entire process gave me so much peace of mind. Joel truly went above and beyond, and his team mirrored that same level of professionalism and care. If you’re looking for a broker who knows their stuff and genuinely puts your best interests first, Joel is the one. Highly, highly recommend!

New Purchase review
Great Result.
11 months ago
Great Result.

Joel did a fantastic job securing my finance to get back into the property market. As a small business owner i was skeptical i would get the finance needed. Joel got me a great product with a great rate. Exactly what i needed to go to the market with confidence. Highly recommend Joel and the 3Finance team.

Refinanced Loan review
Always going above and beyond
11 months ago
Always going above and beyond

I have used Joel a number of times for property management and every time both Joel and his team are professional and go above a beyond!

New Purchase review
Can totally recommend this legend!!
11 months ago
Can totally recommend this legend!!

Joel had been amazing as my broker , clearly a man with years of profound financial background and professional expertise advice with Real Estate being his forte ! He has gone above and beyond in helping me purchase another investment property in our local area. From day one ,nothing has been a problem and any minor issues has been rectified promptly making settlement as stress free as it should be ,keeping me in the loop the whole way! I Cannot recommend Joel highly enough and his knowledge of the realestate market has been next level especially in our local area. This has helped me immensely in making purchasing decisions so much easier Thank-you so much Joel!

Refinanced Loan review
3Finance More Than Helpful Again
11 months ago
3Finance More Than Helpful Again

We have dealt with 3Finance on more than one occasion and they go out of their way to help every time. We can not fault the attention to detail and customer service of Joel and his wonderful team.

Refinanced Loan review
Awesome Broker
about 1 year ago
Awesome Broker

We run a small business and Joel helped secure finance for a small home renovation. Joel gave us confidence with our application and supported us from start to finish.

New Purchase review
Excellent outcome
about 1 year ago
Excellent outcome

Joel provided great product knowledge and service in securing the best possible finance option for our property purchase.

New Purchase review
Won’t find better
about 1 year ago
Won’t find better

Joel De Shannon and his team at 3Finance were phenomenal from beginning to end. Joel came highly recommended to us and I am so happy he was. Get in touch with Joel… you won’t regret it

Refinanced Loan review
Professional, non-judgemental and always happy to answer my million questions!
about 1 year ago
Professional, non-judgemental and always happy to answer my million questions!

Joel has now helped me twice in my financing journey. The first time was after a devastating separation where I had no idea what I was doing and limited options. Several other brokers told me I had little hope of securing finance to keep my house. It was exhausting to be constantly told no. Joel was the one broker who gave me hope and helped me secure my first low doc loan. Over the next few years he was always available to answer my questions relating to my goals of becoming more financially free. As my income increased and more options became available Joel then helped me secure a better lender/interest rate and plan the next stage of my goals. Joel is a pleasure to work with. He has remained professional and non-judgemental toward some sensitive aspects of my life and always communicates with me with a “can-do” attitude which, (as a single mum who often gets told this is a handicap), I really value!

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