Joel's profile

Joel's reviews

  5  
Joel has 76 reviewsacross 50 different locations, showing 12.
Map view
Joel's qualities as told by our client reviews: empathetic, stress-free process, responsive, reliable, supportive, clear communication, local expert.
Was this helpful?
New Purchase review
Seamless Journey
over 1 year ago
Seamless Journey

From addressing all my questions about the First Home Owner Grant and various finance options to securing my pre-approval in record time, Joel has been an invaluable guide through every step of purchasing my first home. His expertise and dedication made what could have been a complicated and overwhelming process feel straightforward and manageable. Joel ensured I was well-informed and confident in my decisions, and his consistent support turned my first home-buying experience into an enjoyable journey. I couldn’t be more grateful for his exceptional service and commitment to helping me achieve this milestone.

Refinanced Loan review
Couldn’t be more grateful !
almost 2 years ago
Couldn’t be more grateful !

Joel made the entire process effortless for us. His expertise and dedication was truly invaluable, and we greatly appreciated the time he took to guide us through every step. He understood the urgency of our situation and went above and beyond to ensure everything was handled smoothly. His attention to detail and patience in answering all of our questions, no matter how big or small, made a significant difference. We couldn't be more grateful for his support and professionalism throughout

New Purchase review
Very Helpful and Responsive Staff
about 2 years ago
Very Helpful and Responsive Staff

My wife and I were looking to purchase an investment property. Joel and his team were able to look at our borrowing position and advise on which mortgage was suitable and what our budget would be. We had difficulty finding a property within that budget, and also had questions around what the best structure was for the ownership of the investment (trust fund, 50/50 split between my wife and myself, etc). I also was working abroad for long periods at the time, making it hard to view properties. Joel and team were respectful and patient with us, and also able to put us in touch with a buyers agent and financial advisor through their network of local contacts. As a result we were able to set the loan structure up correctly for our situation and able, with the help of the buyers agent, to find a property. Joel's staff were all super responsive to all our questions throughout the entire 10 month process, and very patient with us as we worked to understand all the various options and find a suitable investment. Excellent!

New Purchase review
Excellent
about 2 years ago
Excellent

Joel and the team made the whole process go smoothly and stress free. Highly recommend!

New Purchase review
Spectacular
about 2 years ago
Spectacular

Joel & the 3Finance team went above and beyond to make our experience stress free to find the perfect family home. They were reliable, honest and operated with integrity I recommend them to anyone who is looking for there perfect home. Nothing but positive feedback 😊

Refinanced Loan review
Excellent approach and service
about 2 years ago
Excellent approach and service

When needing to refinance one of our investment properties we were disappointed Brokers we canvassed told us there was little they could do to assist getting an economic or palatable solution to assist us. On our first meeting with Joel from 3Finance he was immediately confident and outlined what sounded like a solid approach. He came back to us quite quickly with an idea for even better solution. Within a week Joel presented us with a raft of offers from various sources giving us a number of genuinely good potential options. Upon selecting the one we liked best, Joel and Lilli guided us through the application process, got us a swift approval, and helped organise a hassle-free transition on settlement. Nothing was too much trouble, and no question was too hard - even outside of hours. Highly recommend Joel and 3Finance. Will be using him again next year when finance for our other properties will need addressing.

New Purchase review
Highly recommend Joel and team.
about 2 years ago
Highly recommend Joel and team.

Joel and his team were very professional and helpful. They helped us find the most financially effective way to achieve the outcome that we wanted. We highly recommend Joel to help you achieve your dreams.

New Purchase review
Joel is second to none
about 2 years ago
Joel is second to none

Joel is very well knowledgeable and guides you through the process and talks about the process in terms I can understand. He is very approachable and nothing is ever too much I would only ever use Joel as our Morgage broker moving forward and recommend him to anyone needing assistance l.

Refinanced Loan review
Refinanced Property
about 2 years ago
Refinanced Property

Joel De Shannon and his team at 3Finance provided very informative information and advice on refinancing my property. They were very professional and understanding that it was something I was unsure about, but were able to provide me with all the information that I needed. The numerous messages and phone calls were never a problem and I was always kept informed of the progress of the loan. It was a pleasure to work with Joel and his team who made the process of refinancing as stress free as posible.

Refinanced Loan review
Great service. and good advice
over 2 years ago
Great service. and good advice

Very happy with the service Joel and his team and 3 finance provided, very on the point and broad knowledge about the finance sector.

Refinanced Loan review
Great service very helpful
over 2 years ago
Great service very helpful

The team at 3 finance were very helpful in the refinancing of my home loan as a younger person having Joel’s knowledge to guide me through a rough time was amazing. The girls in the office were wonderful always helping out with any questions or concerns I had in a timely manner. 10/10 would recommend.

New Purchase review
Mortgage and Finance
over 2 years ago
Mortgage and Finance

Highly knowledgeable and his team are willing to go the extra mile to help and get you over the line.

37 - 48 of 76
SMS
© 2026 RateMyAgent