Joel's profile

Joel's reviews

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Joel has 73 reviewsacross 50 different locations, showing 12.
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Joel's qualities as told by our client reviews: empathetic, stress-free process, reliable, responsive, supportive, clear communication, local expert.
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Refinanced Loan review
Great patience
over 3 years ago
Great patience

Mine was far from easy and the team had plenty of patience to get me over the line

Refinanced Loan review
Professional, efficient and great communicators
over 3 years ago
Professional, efficient and great communicators

Had a great experience with the team at 3Finance led by Joel. They were professional, offered good financial solutions and maintained good communication through the whole process of refinancing our loans. I can understand why they were recommended to me, and will in turn be recommending them to others. I look forward to working with them in the future.

Refinanced Loan review
Highly Recommended
over 3 years ago
Highly Recommended

Professional great team of communicators that go above and beyond to secure the best mortgage deal for you. Very approachable with a great understanding of clients needs, with a sound knowledge of the products on offer within the industry.

New Purchase review
Efficient and effective!
over 3 years ago
Efficient and effective!

Joel and his team were responsive - they achieved everything I needed with zero stress!

New Purchase review
Extremely Professional
over 3 years ago
Extremely Professional

Joel was professional, knowledgeable and approachable throughout the entire process. All steps were outlined in detail and Joel answered any questions that I had. He discussed the various options available and gave his recommendations and reasons. I would recommend Joel to anyone wanting to attain finance or refinance their existing loan.

New Purchase review
Excellent Service!
over 3 years ago
Excellent Service!

Joel and the Team provided me with an excellent service to purchase one property and refinance another. They made a complicated process an easy one. I highly recommend this team! Thank you 3Finance.

Refinanced Loan review
Quite simply the best in the business
over 3 years ago
Quite simply the best in the business

Joel and his team hav provided myself and family outstanding service. they are friendly, helpful, efficient, and clearly know what they are doing. In my profession I come across a large number of mortgage brokers, who act for my clients. There is literally no one I can think of that has the level of knowledge of the banking industry, and coupled with a strong desire to provide the best possible results for their clients and the strongest ethical position of any broker I know, I can confidently say that if you are looking for finance on anything from a personal loan to a $350million property development, you will not find a better operator than Joel and his team!!!!!

New Purchase review
Professional and a pleasure to deal with!
over 3 years ago
Professional and a pleasure to deal with!

Joel's knowledge and experience as a broker was exceptional and he made our experience easy and stress free. We would use Joel again without hesitation and we would recommend him to anyone requiring the services that he offers. His communication was excellent and he gives great attention to detail. Joel's professionalism is of the highest order.

Refinanced Loan review
Best broker - understanding, quick and results driven!
over 3 years ago
Best broker - understanding, quick and results driven!

I have used Joel twice now and both times were a great experience. He takes time to understand the brief and is very goal driven to make sure a good result is achieved. Only broker I would ever use in Newcastle/Lake Macquarie.

Refinanced Loan review
Excellent service and advice
over 3 years ago
Excellent service and advice

Joel went over and beyond with his service to us. Provided great advice and got us a fantastic loan based on our criteria. Bowl guided us every step of the way and every question we asked was answered in a way we could easily understand.

Refinanced Loan review
Priority Service, Professional Advice, Personal Attention
over 3 years ago
Priority Service, Professional Advice, Personal Attention

Joel and the team at 3finance made me feel like a priority client at every stage of my application, I've utilised Joel for multiple loans and each time the service exceeds my expectations. I couldn't recommend Joel and his team highly enough.

Refinanced Loan review
Experience & understanding when you need it
over 3 years ago
Experience & understanding when you need it

As was the case when we originally set up our loan through Joel & his team, this time seeking to refinance through Joel was never in question. After a quick phone call regarding our intentions it wasn’t long before we had new detailed lender options look through plus his recommendations to hep us with selecting which one was the right fit for us in moving forward in regards to our current financial situation. Joel kept us up to date with texts & emails during every stage of the process especially as we were switching lenders. We have no hesitation in recommending Joel De Shannon & his team from 3finance to anyone looking for a mortgage broker.

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