Excellent, personal service , great communication and professionalism.
We have been working with Josh for years across two refinances. Josh has been so dedicated and invested in our journey, his communication skills and expertise are both excellent. In between refinancing, I would contact Josh to get advice and seek help with future applications. Josh gave us the best advice which made sure we were attractive lenders and when the time came, we had multiple choices for who to borrow with. Some complicated features of our loan included casual work and dependents, though nothing proved too tricky for Josh to work out. With interest rates rising we were worried our mortgage repayments would double but they have been kept to a very manageable amount. Best of all, when our application was officially approved, Josh took a brief pause from leave to make the call to tell me himself. He was genuinely so happy for us, having been with us for years leading up to this. I would recommend Josh to anyone, he is kind, professional, great at communication and truly invested in helping his clients get the best outcome. Thank you Josh!