Simon's profile

Simon's reviews

  5  
Simon has 70 reviewsacross 50 different locations, showing 12.
Map view
Simon's qualities as told by our client reviews: friendly, supportive, dedicated, patient, clear communication, responsive, local expert.
Was this helpful?
New Purchase review
Highly Recommended Mortgage Broker
over 3 years ago
Highly Recommended Mortgage Broker

My partner and I purchased our first home with the help of Simon's expertise. He was very knowledgeable and gave us invaluable advice throughout the process, making sure that we understood each step. In particular, we found his summaries that he sent after our meetings to be very useful. Simon always had our best interests at heart and advocated for us. He was extremely responsive and answered all our questions whenever they popped up. Simon was always friendly and approachable and made the stressful process as smooth and easy as possible. Would highly recommend Simon's services. We would use Simon again and will be referring all our friends and family.

Refinanced Loan review
Extremely Helpful and Detailed!!!
over 3 years ago
Extremely Helpful and Detailed!!!

Simon and the Welcome Home Loan Team was recommended to me by a relative after having a negative experience from a previous broker. From the start, Simon was extremely helpful, explained the proposed strategy clearly and even included a tailored made video that broke down the various options. Simon is always quick to answer any queries and always approaches our chats with positivity.

Refinanced Loan review
Excellent!
over 3 years ago
Excellent!

Simon and his team is knowledgeable, prompt and helpful throughout every stage of our mortgage application. We thank him for assisting us on our loan.

Refinanced Loan review
Dedicated, efficient and knowledgeable
over 3 years ago
Dedicated, efficient and knowledgeable

This is our second time working with Simon and always a pleasure. We’ve always felt he’s had our best interest at heart. Simon is knowledgeable and across everything so it’s easy to discuss different ideas and workshop several options. Great systems and communication in place, he has really uncomplicated what can be an overwhelming and laborious process.

New Purchase review
Champion!!!
over 3 years ago
Champion!!!

I can't thank Simon Ngo enough for the incredible job he did as my broker for purchasing my first home with my partner. From the moment we met Simon, we knew we were in good hands. He listened to our needs, asked all the right questions, and provided invaluable guidance every step of the way. He found us a Bank that suited myself as Self-Employed person. I would highly recommend Simon to anyone looking for a broker who genuinely cares about their clients and delivers exceptional service

Refinanced Loan review
Professional and seamless
over 3 years ago
Professional and seamless

Simon was very professional and made the whole process so easy and seamless. Would highly recommend! Will definitely be using your services again.

New Purchase review
Great service & very professional. Highly recommend if you want the best loan product & great rates
over 3 years ago
Great service & very professional. Highly recommend if you want the best loan product & great rates

Simon is a very knowledgeable and experienced broker. He walked us through all our options tailoring the best product and interest rate for our circumstances (we spoke to a few brokers). The whole settlement process went smoothly as we were also overseas at the time. Could not highly recommend enough. Thank you Simon, for helping us buy our dream home! We'll be in touch for our next one

Refinanced Loan review
Great service and really detailed understanding of the
over 3 years ago
Great service and really detailed understanding of the

Simon was great to work with. He took the time to really understand my situation and was quick to propose a solution that would work for my needs. He sent video messages with a walkthrough of the certain spreadsheets which allowed me to review things at my own pace and when it suited me. The portal was also great and easy to use to upload documents. With work being busy, it was really useful that Simon was on top of everything and I could be largely hands off - with some timely reminders that I had some things to action to ensure that I avoided further interest rate hikes. Overall a really good experience, and would recommend Simon to others.

New Purchase review
Great process and communication
over 3 years ago
Great process and communication

Simon was recommended to us by family after they spoke highly of him We really felt Simon went the extra mile in what was quite a difficult process for myself to obtain a borrow. Simon was always available when necessary, is a great communicator and we can highly recommend Simon as an excellent Broker with great customer service.

Refinanced Loan review
So happy!!
almost 4 years ago
So happy!!

I recently worked with Simon from Welcome Home Loans to refinance my two loans and I couldn't be happier with the outcome. Simon was fast to respond to my inquiries and always available to help me. His knowledge and expertise in the field were evident, making the process stress-free and seamless. He was a great problem solver and was able to find me a better rate. I highly recommend Simon and Welcome Home Loans to anyone looking to refinance their loans. Thank you, Simon, for your excellent service!

Refinanced Loan review
Glad I found Simon!
about 4 years ago
Glad I found Simon!

I'm very glad that I was referred to Simon to help me with my refinancing. This is the first time I've done anything like this and he made the experience very smooth and easy for me. Naturally I had a lot of questions but Simon made me feel comfortable to ask away, always responsive and willing to help educate me on the process and options available. I loved that he took care of each step and provided regular updates as it went along, and if any information or documents were required I could even just attach it through WhatsApp. Overall an amazing experience and I am stoked with the new rate I got and how easy it was to do it, wish I have done this earlier... Thank you Simon!!

49 - 60 of 70
SMS
© 2026 RateMyAgent