I can't thank Simon Ngo enough for the incredible job he did as my broker for purchasing my first home with my partner. From the moment we met Simon, we knew we were in good hands. He listened to our needs, asked all the right questions, and provided invaluable guidance every step of the way. He found us a Bank that suited myself as Self-Employed person. I would highly recommend Simon to anyone looking for a broker who genuinely cares about their clients and delivers exceptional service

Simon was very professional and made the whole process so easy and seamless. Would highly recommend! Will definitely be using your services again.

Simon is a very knowledgeable and experienced broker. He walked us through all our options tailoring the best product and interest rate for our circumstances (we spoke to a few brokers). The whole settlement process went smoothly as we were also overseas at the time. Could not highly recommend enough. Thank you Simon, for helping us buy our dream home! We'll be in touch for our next one

Simon was great to work with. He took the time to really understand my situation and was quick to propose a solution that would work for my needs. He sent video messages with a walkthrough of the certain spreadsheets which allowed me to review things at my own pace and when it suited me. The portal was also great and easy to use to upload documents. With work being busy, it was really useful that Simon was on top of everything and I could be largely hands off - with some timely reminders that I had some things to action to ensure that I avoided further interest rate hikes. Overall a really good experience, and would recommend Simon to others.

Simon was recommended to us by family after they spoke highly of him We really felt Simon went the extra mile in what was quite a difficult process for myself to obtain a borrow. Simon was always available when necessary, is a great communicator and we can highly recommend Simon as an excellent Broker with great customer service.

I recently worked with Simon from Welcome Home Loans to refinance my two loans and I couldn't be happier with the outcome. Simon was fast to respond to my inquiries and always available to help me. His knowledge and expertise in the field were evident, making the process stress-free and seamless. He was a great problem solver and was able to find me a better rate. I highly recommend Simon and Welcome Home Loans to anyone looking to refinance their loans. Thank you, Simon, for your excellent service!

Simon is very knowledgeable and experienced if you are looking towards buying your first house or even refinancing the current house you are at now. He works quickly with helping you get what information you need moving forward.

I'm very glad that I was referred to Simon to help me with my refinancing. This is the first time I've done anything like this and he made the experience very smooth and easy for me. Naturally I had a lot of questions but Simon made me feel comfortable to ask away, always responsive and willing to help educate me on the process and options available. I loved that he took care of each step and provided regular updates as it went along, and if any information or documents were required I could even just attach it through WhatsApp. Overall an amazing experience and I am stoked with the new rate I got and how easy it was to do it, wish I have done this earlier... Thank you Simon!!

Beyond being highly knowledgeable in all fields and being able to offer easy to understand solutions, Simon is highly committed to see the success of your transaction. Simon in many times has proven to be tenacious in his problem solving, following up third parties, and customer care. My experience with Simon has been nothing short of spectacular. During my settlement period (over Christmas), we had many obstacles and delays with bank and legal but Simon stayed on top of the entire process efficiently and effectively, and made the process a lot more palatable as a home buyer. I recommend Simon to all my friends and family. He is a superstar.

I've used 3 different brokers now and I must say Simon has been the best so far. He is exceptional at what he does, maximising my loans and keeping me informed step by step of the way. He talks in easy to understand language making it easy for me to understand the whole process. It was a very smooth process and I didn't have to keep going back and forth as I did with some previous brokers who kept asking for more documents. If you're after someone who knows what they're doing and want confidence in getting your pre-approval done in time for settlement, I would highly recommend using Simon's services. Thanks again Simon, look forward to using your services again

Simon and his team were extremely organised and knowledgeable. I lead a rather busy lifestyle and Simon was flexible with his contact hours. He was prompt in responding to my emails and phone calls. The entire refinance process was seamless and well prepared by Simon because we had an outcome within days! I would not hesitate in working with Simon again. I trust Simon as he has shown professionalism and integrity. Highly recommend Simon. Keep up the great work!

Simon was very helpful in helping me secure a loan for my investment property in late 2021. He is extremely knowledgeable and went above and beyond for me to make sure I was able to settle on time. Made the whole process very smooth and easy for me!