From the first conversation, it was clear we were working with an agent who had a genuine plan. The structured approach stood out immediately: regular check-ins, clear milestones, and a communication style that kept us informed throughout what can often be a daunting process. We appreciated how the strategy was articulated upfront and then followed through. In what's been a challenging market, that clarity and consistency made a real difference. Every touchpoint felt purposeful, and we always knew how the campaign was progressing. Customer service was excellent throughout; responsive, professional, and genuinely invested in the outcome. Would absolutely recommend to anyone looking for an agent who brings both structure and a personal touch to the process. Highly recommend Monica and her team.

Monica Carollo

star   5   (342 reviews)

I recently worked with Simon and the team to purchase this beautiful home in Riverview for my clients and I can honestly say that it was a very professional process. As a Buyers Agent we work with agents all over the country to coordinate purchases for clients and they do not always go well! Working with Simon allowed for clear communication, consistent updates and although this purchase went into late hours, he continued to keep in contact with me until the process was completed. I am confident that his open communication was one of the main reasons we were both able to provide a great outcome to both parties during the transaction. We look forward to working with you again in the near future.

Simon Harrison

star   4.9   (407 reviews)

Mon is organised, transparent and knows Lane Cove inside out. Despite all the turbulence from international affairs and the recent Australian budget announcement feeding into the real estate market, Mon and her team always had a plan and expertly handled our sale.

Monica Carollo

star   5   (342 reviews)

Simon and Nicola handled the whole process in a very professional and efficient manner. Their communication with us was excellent throughout the marketing period. We are very pleased with the outcome.

Simon Harrison

star   4.9   (407 reviews)

Simon did a wonderful job. He gave me confidence through the entire process even as market conditions changed. He was clear about his strategy and advice, which I followed, and he kept me well‑informed at every step. I felt he genuinely fought to secure the price I was aiming for, and it resulted in a great sale.

Simon Harrison

star   4.9   (407 reviews)

Monica was an absolute pleasure to work with from start to finish. Her communication throughout the entire process was excellent - always transparent, approachable, and responsive with any questions or inquiries we had. She genuinely made us feel like she was in our corner and looking out for our best interests every step of the way. Monica’s personable and supportive approach made what can often be a stressful experience feel smooth and manageable. We always felt informed, comfortable, and well supported throughout the journey. We’d highly recommend Monica to anyone looking for a trustworthy, professional, and genuinely caring real estate agent.

Monica Carollo

star   5   (342 reviews)

Monica, Emma and the rest of the team did a great job for us. Undertook the entire process from coordinating work needed on the apartment, staging and executed their strategy for getting a great price. My go to agent in the lane cove Chatswood area.

Monica Carollo

star   5   (342 reviews)

I cannot recommend Monica and her team highly enough. From our very first meeting, Monica displayed the highest level of professionalism, instantly instilling a sense of trust and confidence during what can often be a very stressful process. Selling in a tough market is no easy feat, but Monica’s proactive, strategic approach and market expertise truly set her apart. She and her team consistently went above and beyond, securing a final result that far exceeded expectations. Throughout the entire campaign, Monica was personable, communicative, and highly attentive, ensuring a seamless experience from start to finish. I interviewed a number of agents before deciding on Monica, and I genuinely believe I would not have achieved the same outcome had I chosen someone else. Monica and her team are dedicated, driven, and deeply committed to delivering exceptional results. I was especially impressed by the way the team operated beyond their individual roles to make the entire experience as smooth and stress-free as possible.

Monica Carollo

star   5   (342 reviews)

Patrick is a very nice person and a professional with valuable knowledge and communication skills. His experience is supported by the sale of similar properties on the local area. But our property is one of the kinds. The property set right on the verge of the west side of Burns Bay water view area. The property views are a calming and relaxing overview of treetops and natural essence. The property for sale is different from most apartments in the area. Our property price was calculated based on history of other sold properties in the area and unique lux category of inclusions, finishes and presentation. But a low perception of the inclusions and low confidence of the aggregated value of the agents, generated issues of underestimation on the price of the property. Therefore, the initial property price given to interested people on enquires was very low compared to our asking realistic price. During the sale campaign we have to request changes on the property descriptions and introduction to the interested parties inspecting our property. We noticed that many of the main upgraded items were not showed as a contributor of the property realistic value. But, after difficult and long negotiations between the real estate agents and a very interested party, we received a more realistic offer that was not far from our set price. The offer was accepted and the property SOLD!

Patrick Lang

star   4.9   (403 reviews)

Mon and her team were fantastic to partner with in the sale of our apartment in Lane Cove North! She provided detailed updates daily throughout the process, was always available on the phone if we needed it and we had a lot of mutual trust and respect that we could get the best results possible with her and her team. Whilst the listing price started well below our expectations we can’t fault the strategy as it got us 4 strong buyers 2 of whom bid before the auction and the place sold within 3 weeks. We will definitely be recommending Mon and her team for anyone looking to sell in Lane Cove!

Monica Carollo

star   5   (342 reviews)

Monica and the team were fantastic, great communication throughout the process, and we got a great result in the end, definitely would recommend their services again, Mon even helped us with guiding us on our next purchase as well!

Patrick Lang

star   4.9   (403 reviews)

Communication was clear and the inspection process was handled smoothly.

Simon Harrison

star   4.9   (407 reviews)