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  4.9  
1040 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, local expert, supportive, well-prepared, responsive, clear communication.
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Landlord review
Always professional and super effecient
over 6 years ago
Always professional and super effecient

B&S staff, as always, totally professional and always happy to get the job done. They have helped my rent out my property twice now with the perfect tenants, even in a difficult market. They are great at managing everyone's expectations. They work so efficiently behind the scenes to get all the hard work done, weather it be reference checking, recommending and coordinating tradespeople or managing finances. I will happily recommend Biggin & Scott and will keep using them.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
High staff turnover
over 6 years ago
High staff turnover

Staff is generally professional and courteous but consideration should be given to improve the quality of building inspection (i.e. to ensure that it is done property) and timeliness in rectifying repair work.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Good agency
over 6 years ago
Good agency

quick turn arounds to emails and matters, friendly and professional.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Prompt and efficient service over a number of years
over 6 years ago
Prompt and efficient service over a number of years

We have had a two bedroom unit in Richmond leased through Biggin and Scott for over 5 years. As we live in a regional area it has been important to us that we can have confidence that our agent in close proximity to the property will manage any issues promptly as they arise. All Biggin and Scott staff we have dealt with have acted professionally and efficiently with managing our property.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Tenant review
Very professional
over 6 years ago
Very professional

I have been renting for 25 years through various real estate agents, I have found my experience with Biggin & Scott (Tilly Gillian) to be the best yet. Very professional and friendly. Their systems and processes are spot on. Highly recommend for any landlord looking to rent out their property.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great service and speed
almost 7 years ago
Great service and speed

Really happy with the aget taking care of me and my property at Biggin&Scott. After a fww years with the same tenant, they decided to move on. At the same time as notifying me of this news, B&S already had a plan, dates etc.. and I had a new tenant within a week. no rental income lost.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Prompt and efficient
almost 7 years ago
Prompt and efficient

The re-leasing of our property was handled in an efficient and prompt manner, making a smooth transition from one tenant to the next.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Biggin & Scott Richmond
almost 7 years ago
Biggin & Scott Richmond

Very happy with the professional lease process B & S Richmond provided.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great agency ...and support from Ebony
almost 7 years ago
Great agency ...and support from Ebony

Fantastic service from Ebony and the rest of the B&S team. Very personal, responsive and a pleasure to deal with!

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
New tenants
almost 7 years ago
New tenants

I write to express my appreciation to Tilly Gillan and Suzannah Wood for their excellent work in working to secure a new tenant for my property at 82 Laity Street, Richmond. Five (5) open for inspection times were scheduled. However, it was only necessary to have the property open for inspection on two (2) occasions. After each of those inspections, I received a phone call the next morning from Tilly or Suzannah to let me know how things were going. They kept me informed at all times in regards to all relevant matters pertaining to the previous tenants vacating, and the new tenants moving in to the property. I could not ask for better service. Rohan David (owner / landlord)

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Set and Forget
almost 7 years ago
Set and Forget

I am completely satisfied with B & S Richmond. They have looked after a rental in Richmond for me for more than 10 years - several different staff members, all proactive, efficient and friendly. An agency is its people: my current "keeper," Jessie Ross, ensures that the property is well maintained and her advice on tenancies has been spot on every time. Jessie is very knowledgeable and gives the impression that she can't do enough for you, then she goes about doing it! Never have to wait for a call - she's onto it! Other B & S staff members I have dealt with are just the same - a pleasure to do business with.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
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