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Our reviews

  4.9  
918 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, honest, friendly, supportive, reliable, local expert, clear communication.
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Seller review
Seamless Process & Price Above Expectation
over 2 years ago
Seamless Process & Price Above Expectation

Spring Chen provided my wife and I a most pleasant and educational experience into the real estate market..spring guided us in a most professional way as to the selling of our property. The preparation and timing of the sale were a seamless operation which in a very short period of time resulted in a sale price above our expectations. Thank you Spring.

Spring Chen

Spring Chen

  4.9   (446 reviews)
Buyer review
Open & Honest Communicator
over 2 years ago
Open & Honest Communicator

Spring was a wonderful agent to work with!! She was an open and honest communicator throughout the process. I feel like she was very considerate of both mine and the vendors needs. Everyone I have dealt with at Fletchers during this experience have been fantastic!

Spring Chen

Spring Chen

  4.9   (446 reviews)
Seller review
Friendly, Hard Working, Knowledgeable
over 2 years ago
Friendly, Hard Working, Knowledgeable

Friendly, hard working, knowledgeable and good communicator. I can see why Fletchers are number one in Surrey Hills. Helped us to get a very good price with excellent recommendations.

Spring Chen

Spring Chen

  4.9   (446 reviews)
Seller review
Hard Working & Knowledgeable
over 2 years ago
Hard Working & Knowledgeable

Friendly, hard working, knowledgeable and good communicator. I can see why Fletchers are number one in Surrey Hills. Helped us to get a very good price with excellent recommendations. Very vendor conscious auctioneer and very good.

Jeremy Desmier

Jeremy Desmier

  4.9   (363 reviews)
Seller review
Excellent !
over 2 years ago
Excellent !

Spring was thoroughly professional and always kept us updated and always willing to take the time to ensure we were comfortable at each stage of the process as well as taking any input onboard. I have no hesitation in recommending Spring to anyone who is considering selling their home as she went above and beyond in securing a sale which exceeded our expectations.

Spring Chen

Spring Chen

  4.9   (446 reviews)
Seller review
There’s a reason why Spring is No. 1
over 2 years ago
There’s a reason why Spring is No. 1

You could not ask for a better agent than Spring to sell your property ! Right from our initial meeting she worked with us keeping us informed and involved from start to finish. She is a person of integrity who puts you at ease during what can be a stressful period for vendors while her openness and warmth is infectious. A true professional who got the result we’d hoped for and have no hesitation in recommending her to anyone looking to sell their home. In fact I highly recommend and have no hesitation in working with Sorung again should the opportunity arise. The team at Fletchers Canterbury (shout out to Jack and Allison) are deserving of the reputation they have because they are the best !

Spring Chen

Spring Chen

  4.9   (446 reviews)
Seller review
Excellent Service & Sale Price
over 2 years ago
Excellent Service & Sale Price

Excellent service, negotiation skills and advice on how to present the property for sale. His team also recommended the additional tradies needed to prepare the property for sale . Excellent industry contacts. We were appropriately updated on potential buyers their profiles and needs. We received an excellent sale price.

Jeremy Desmier

Jeremy Desmier

  4.9   (363 reviews)
Seller review
Excellent Communicator
over 2 years ago
Excellent Communicator

Excellent communication sills, delightful personality, great contacts within the Chinese community. She speaks multiple languages. We were extremely happy with her service and advice.

Spring Chen

Spring Chen

  4.9   (446 reviews)
Buyer review
Extremely Professional and Polite
over 2 years ago
Extremely Professional and Polite

Jeremy’s responses at all times were extremely professional

Jeremy Desmier

Jeremy Desmier

  4.9   (363 reviews)
Buyer review
Patient & Understanding
over 2 years ago
Patient & Understanding

We did not deal much with Jeramy in regard to the market and property prices. Timeliness in responding was perfect. Something we really appreciate about Jeremy - Jeremy organized a separate visit to the property for my children at our request after the auction, and that was excellent. As you would appreciate buying your own home is simply not $s but a lot of emotion involved. Jeremy was patient and understanding of this. Our special thanks to him.

Jeremy Desmier

Jeremy Desmier

  4.9   (363 reviews)
Buyer review
Authentic & Professional
over 2 years ago
Authentic & Professional

Within a matter of minutes of conversing with Spring, a property transaction was successfully concluded. Spring's authenticity and professionalism truly shine as a sales personal. Through her impeccable communication and flawless methodology, she skillfully ensured the most favorable results for us. Without hesitation, I would suggest her services to anyone in search of exceptional property deals.

Spring Chen

Spring Chen

  4.9   (446 reviews)
Seller review
Genuine & Hard Working
over 2 years ago
Genuine & Hard Working

My first meet up with Spring gave me chills. Straightaway I knew she was genuine and my best interests would be in good hands. She is intelligent, professional, compassionate, efficient and very hard working. Her communication and availability was exceptional. Having had a successful sale of my property recently, I can see why she gets 5 star reviews! They are very well earned… And I wouldn’t hesitate for one second in referring people to Spring Chen and Fletchers Real Estate, Canterbury.

Spring Chen

Spring Chen

  4.9   (446 reviews)
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