Frank Dowling Real Estate

The property management team at Frank Dowling Real Estate are highly professional and possess a sharp local market knowledge. The team managed our entire leasing process seamlessly, navigating current market conditions, putting in a considerable effort to secure a high-quality tenant and ensuring the property was successfully leased. The team are highly responsive and kept me informed every step of the way. Their clear and transparent communication gave me complete peace of mind, and I would highly recommend their services.

Frank Dowling Real Estate

star   4.9   (296 reviews)

After experiencing homelessness throughout the last few months, finding a place to call home has been an incredibly challenging and emotional journey. I cannot speak highly enough of the patience, understanding, compassion and professionalism shown by at Frank Dowling Real Estate throughout the process of securing my new lease at 8/61 Flemington Street, Travancore. From the outset, they demonstrated a genuine willingness to understand my circumstances and assist me in finding a place to call home. They approached what was a particularly difficult period in my life with kindness, patience and a level of understanding that went far beyond what I would ordinarily expect from a real estate agency. What stood out most was that I was treated as a person, not simply another rental application. Their communication, consideration and willingness to work with me made an enormous difference during a time when securing stable accommodation felt increasingly out of reach. Tia and Bridie deserve particular recognition for the care and effort they put into helping me reach this milestone. Their approach is a wonderful example of how much of a difference compassionate, people-focused property management can make in someone’s life. I am incredibly grateful to finally have a home again, and I will genuinely remember the role they played in helping me get here. Thank you both, and thank you to Frank Dowling Real Estate for having such wonderful people representing your business. I would wholeheartedly recommend the agency to anyone looking for a team that combines professionalism with genuine human understanding.

Frank Dowling Real Estate

star   4.9   (296 reviews)

Holly, the agent who assisted with my application, was very friendly and provided clear and helpful information whenever I had questions or concerns throughout the process. The property was also well maintained, with no significant issues, and was fully consistent with the advertisement.

Frank Dowling Real Estate

star   4.9   (296 reviews)

My experience with the property management of this rental was disappointing, particularly when it came to communication, responsiveness, attention to detail and professionalism. When I initially received the condition report, there were errors in the paperwork, including the previous tenant's name appearing on the report. I had to raise this issue and request corrections multiple times before I finally received the amended paperwork. This was frustrating and did not give me confidence in the accuracy of the tenancy documentation. After receiving the keys and before moving in, I contacted the agency to ask whether the carpets had been steam cleaned. I was advised that the property manager would get back to me regarding this, however, I never received a response or any follow-up. This left me uncertain about the property's condition and required me to spend my own time and effort cleaning upon move-in. When I received the keys, the overall cleanliness of the property was unacceptable. The kitchen had not been properly cleaned, particularly the oven, which required significant attention. The windows were also visibly dirty and covered in dust and dirt. The carpets had not been steam cleaned, despite me specifically asking about this beforehand. When a tenant raises questions or concerns before moving into a property, particularly regarding cleanliness, documentation or potential health and safety issues, those concerns should be addressed promptly and professionally. I expect the property to be properly cleaned and prepared before the keys were handed over as well as the condition report to be accurate and communication to be reliable. Overall, my experience could have been significantly better with stronger communication, better follow-through, greater attention to detail and a higher standard of property preparation before the commencement of my lease.

Frank Dowling Real Estate

star   4.9   (296 reviews)

Frank Dowling Real Estate has managed the leasing of my apartment for a number of years. Jane Campbell and the team are totally professional in all aspects of property management. Communication is speedy and informed. Maintenance issues are sorted quickly, and prices are very reasonable. Jane and the team have a comprehensive understanding of evolving legislation relating to property leasing and so I can relax knowing that everything is in hand. Frank Dowling is far and away the best property managing agent I have worked with and recommended them without hesitation.

Frank Dowling Real Estate

star   4.9   (296 reviews)

I have been with Frank Dowling since I bought my townhouse off the plan. Jane Campbell and the team have been amazing looking after my property and managing it. Outstanding communication and genuine care of my property. Including me! As a first time investor and landlord Frank Dowling have made my life less stressful and easy being a first time investor. I could not of done this property investment without Jane Campbell and Frank Dowling team.

Frank Dowling Real Estate

star   4.9   (296 reviews)