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Our reviews

  5  
244 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, local expert, supportive, well-prepared, friendly, clear communication, responsive.
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Tenant review
Friendly staff very willing to help
3 months ago
Friendly staff very willing to help

Very thorough handover of the property. Went through everything I needed to know and was able to assist with a few minor problems when getting settled. All in all a very good experience

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Valued as a tenant
3 months ago
Valued as a tenant

Our property manager Sarah has been highly professional and totally responsive of concerns or events in the rental. Would highly recommend the team I believe they have best interests of not only landlords but appreciate good tenants

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Landlord review
Always professional, knowledgeable and responsive
3 months ago
Always professional, knowledgeable and responsive

The property management team at Gary J Smith have always been professional, knowledgeable and responsive. They keep us informed at all times and have always found high quality tenants for our townhouse. They are experts in the property market in the Plympton area and we love that they are a local business. Their knowledge of the local market and the relevant legislation gives us great confidence in their team. Even when we have been allocated a new property manager we always receive continuous and quality service. When we recently had our tenant vacate at the end of lease the property was advertised and tenants short-listed in such a timely manner that the property was only vacant for a few days between tenants. We can't recommend the team at Gary J Smith highly enough.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Tina has been professional, responsive, and very helpful throughout the entire process
4 months ago
Tina has been professional, responsive, and very helpful throughout the entire process

Tina has been very helpful and responsive throughout the process. She has been professional, easy to communicate with, and quick to assist with any concerns or maintenance issues raised. I really appreciate her support and efforts in making the move-in process smoother. Thank you for your help and great service.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Great experience!
4 months ago
Great experience!

Tina was very communicative and informative. The little gift basket when we moved in was a lovely touch too!

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Excellent customer service
4 months ago
Excellent customer service

We had a great experience. The team was very attentive to all my requests, solved everything quickly, and were always kind and helpful throughout the process. Excellent customer service. highly recommend!

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Landlord review
A very business like agency which is good.
4 months ago
A very business like agency which is good.

Very responsive and knowledgeable agency and thus commendable.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Landlord review
Excellent service to lease house
4 months ago
Excellent service to lease house

Communication is great and provided trustworthy services. I felt peace of mind to lease my house which I thought might be a headache. Thanks Deanne and Alisha for providing such amazing services .

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Landlord review
Review - Exceptional Support
4 months ago
Review - Exceptional Support

My property manager Kerri has been consistently reliable and easy to communicate with. Any issues are addressed promptly, and the whole process has been smooth. I appreciate the professionalism and attention to detail.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
We honestly couldn’t be happier with Sarah at Gary J Smith Real Estate – Plympton!
5 months ago
We honestly couldn’t be happier with Sarah at Gary J Smith Real Estate – Plympton!

⭐️⭐️⭐️⭐️⭐️ We honestly couldn’t be happier with Sarah at Gary J Smith Real Estate – Plympton! From the very start, she has been an absolute pleasure to work with — incredibly warm, proactive, and genuinely invested in making sure everything runs seamlessly. Sarah’s communication is next‑level, her attention to detail is outstanding, and she consistently goes above and beyond to make the entire property management experience completely stress‑free. It’s such a comfort knowing our rental property is being managed by someone so capable, organised, and passionate about what she does. We’re absolutely delighted with the service so far and are genuinely excited to continue working with Sarah as our managing agent well into the future. We can’t recommend Sarah and the team at Gary J Smith Real Estate – Plympton highly enough!

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Roxanne is such and empathetic and excellent communicator, with the upmost professionalism.
5 months ago
Roxanne is such and empathetic and excellent communicator, with the upmost professionalism.

Roxanne has been incredibly responsive, empathetic, and professional. When we couldn’t locate a phone line for our Wi-Fi, she actioned our request immediately—even over the weekend—resolving the issue promptly. All our interactions have been pleasant, and she has been especially sympathetic regarding our difficult history with a previous agent and subsequent SACAT/HSA orders. Roxanne is diligent, understanding, and quick to answer every query. We are extremely happy with our new agent and look forward to the remainder of our tenancy.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
Tenant review
Outstanding Support and a Stress-Free Experience Thanks to Kerri!
5 months ago
Outstanding Support and a Stress-Free Experience Thanks to Kerri!

I had an outstanding experience with Gary J. Smith Real Estate, thanks to Kerri, who was absolutely fantastic throughout the entire process. Her professional approach and supportive nature made everything run smoothly and gave me complete confidence from start to finish.

Gary J Smith Real Estate - Plympton

Gary J Smith Real Estate - Plympton

  5   (132 reviews)
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