Mikaele was very prompt in addressing concerns and I truly appreciate how quickly things get done for my convenience.

Harcourts Melbourne City

star   4.9   (244 reviews)

I have had a great experience dealing with Harcourts Melbourne City. Always professional, quick to follow up with answers to my enquiries. Offer good advise on options available for fixing problems with my rental property.

Harcourts Melbourne City

star   4.9   (244 reviews)

My agent Sally is fantastic with communication and getting back to me with any inquiries I have. Great customer service, friendly and professional! So far, so good.

Harcourts Melbourne City

star   4.9   (244 reviews)

Had a apartment for rent in Melbourne CBD. Very helpful, courteous and great results

Harcourts Melbourne City

star   4.9   (244 reviews)

Great Experience with Harcourts

Harcourts Melbourne City

star   4.9   (244 reviews)

Rude, doesn’t follow up on anything you ask, talks over the top of you on the phone then hangs up on you, the exit report was done with out me being there or given the opportunity to be there and then lied to and then demands I fix things that were already there when I moved in or else it will be taken out of the bond.

Harcourts Melbourne City

star   4.9   (244 reviews)

Very responsive and a pleasure to deal with.

Harcourts Melbourne City

star   4.9   (244 reviews)

a few months in and everything has been great. Good communication and attentive support.

Harcourts Melbourne City

star   4.9   (244 reviews)

It is an absolute pleasure working with Serena. Her communication is always clear, concise, and very prompt. She is very quick and proactive in addressing any questions, concerns, and takes immediate action. Serena ensured and continues to ensure a smooth process and with great efficiency, and operates with absolute professionalism. Serena is incredibly friendly and personable, making her a pleasure to work with. She makes naturally stressful and complex processes seamless and very straightforward. I would highly recommend Serena (and Harcourts) to anyone looking for someone who is incredibly friendly, knowledgeable, responsive, professional, and genuinely committed delivering an exceptional experience. Many thanks Serena and the team at Harcourts Melbourne City!

Harcourts Melbourne City

star   4.9   (244 reviews)

They were as responsive as it gets, I was never left with any questions that needed to be answered. They were really professional and knowledgeable, they make sure that they have both owner and tenant on mind, protecting both to the fullest extent. Recommended for sure!

Harcourts Melbourne City

star   4.9   (244 reviews)

Changeover from previous management was problematic. However a phone call resolved the Body Corporate fees issue.

Harcourts Melbourne City

star   4.9   (244 reviews)

I fell into the trap of not expecting too much from my previous managing agent - but was awakened from my slumber when the property remained untenanted for 3 months - and they told me it was due to the deficiencies in the property (which I had diligently maintained) and due to 'a decline in rental demand' (it had been tenanted over 95% of the time over previous years!). Moving my business to Harcourts Melbourne City was win-win for both parties. They just did their job professionally (without fanfare and unnecessary spin) and provided higher quality marketing/photography, better organised inspections, a more rigorous assessment of applicants, kept me fully informed of progress and really helped to resolve issues. To cut a long story short, they found a quality tenant for the property just over one week after it was readvertised under their banner. I look forward to Harcourts Melbourne City continuing to manage my property.

Harcourts Melbourne City

star   4.9   (244 reviews)