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Our reviews

  4.9  
874 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, supportive, honest, friendly, responsive, clear communication, local expert.
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Seller review
Amazing sale experience
about 1 month ago
Amazing sale experience

I cannot recommend Rachele highly enough; she is certainly one of the best real estate agents I have ever worked with. My property required a massive renovation budget, meaning it appealed to a very specific pool of buyers. Selling this kind of home takes a great deal of experience and patience. Before approaching Rachele, I spoke with several other agents, many were either overwhelmed by the required maintenance or completely over-promising on the outcome. Rachele was refreshingly realistic from day one. Before making any promises, she thoroughly inspected the property and developed a solid, actionable plan. Throughout the preparation process, she provided excellent advice and worked closely with tradespeople to get the property ready for the market. She checked in every step of the way, even ensuring she was personally present alongside the building and pest inspection team during the sale process. Rachele is relentless, acts with the integrity, and works tirelessly in the best interests of her clients. She was always available, answering all my questions with patience, positivity and clarity. During the campaign, her timing and strategic approach were flawless, driving excellent attendance at our open homes and eventually securing a fantastic price. It was an absolute pleasure working with you, Rachele. Thank you so much, and I wish you all the best!

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
 Very helpful
about 1 month ago
Very helpful

Very helpful to both buyer and seller. Easy to contact, good communication.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
Friendly, professional and very helpful. No problem was too small to assist me with.
about 2 months ago
Friendly, professional and very helpful. No problem was too small to assist me with.

Rachele has excellent market knowledge, a friendly communication style while being a consummate professional. As a first time seller Rachele helped me every step of the way and made the process much easier than I had imagined. Whether a first timer or seasoned seller I recommend Rachele every time.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
Rachele created a relaxed no stress atmosphere and delivered.
about 2 months ago
Rachele created a relaxed no stress atmosphere and delivered.

Rachele was very knowledgeable and had to deal with communicating with three people, one being interstate, and getting all paperwork signed. All communication was prompt and she was easy to contact by phone and Email. Highly recommend her and will use her in the future if needed..

Rachele Jones

Rachele Jones

  5   (444 reviews)
Buyer review
Friendly, professional and honest
about 2 months ago
Friendly, professional and honest

As soon as I met Rachele I felt she was trustworthy which in turn made the whole purchase process easy and (almost) stress free.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
TRUEL AMAZING SERVICE
about 2 months ago
TRUEL AMAZING SERVICE

FROM OUR FIRST MEETING AT THE PROPERTY TO THE SALE IT WAS A SEAMLESS PROCESS. CONSTANT COMMUNICATION ON PROCEEDINGS AND AN INCREDIBLE RESULT. RACHELE SET A REALISTIC PRICE THEN ACHIEVED AN AMAZING RESULT. HER ABILITY TO ALIGN THE BUYER TO THE PROPERTY IS SECOND TO NONE. QUICK SALE AND SO IMPRESSED WITH HER PROFESSIONALISM AND SERVICE. I HIGHLY RECOMMEND JAN JONES REALTY FOR SALES OR PURCHASES, I WOULD CERTAINLY USE THEM AGAIN.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Buyer review
Easy to deal with.
about 2 months ago
Easy to deal with.

Up front. On the ball when asking spesifics about property sales. Helpfull when asking questions. THANKS.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
Always available, professional and pleasant..
2 months ago
Always available, professional and pleasant..

Rachele was very easy to communicate with. I found her to be genuine in her approach to my needs.. I felt that Rachele provided support and advice with my best interest in mind.. I was very happy with the service provided.

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
Professional and friendly and great to work with.
3 months ago
Professional and friendly and great to work with.

Selling our property with Jan was a very good experience. It was the first time we had sold a house and we weren't sure how the process worked , but Jan was very professional and understanding with us. We had many questions along the way and Jan was more than helpful to guide us the whole way. We thoroughly recommend using Jan as an agent to sell your home and we certainly would in the future.

Jan Jones

Jan Jones

  4.9   (141 reviews)
Seller review
DELIGHTFUL PROFESSIONAL
3 months ago
DELIGHTFUL PROFESSIONAL

STRAIGHT TALKER KNEW THE INDUSTRY INSIDE OUT HELPFULL 24/7 NOTHING WAS A PROBLEM

Rachele Jones

Rachele Jones

  5   (444 reviews)
Seller review
Friendly, Supportive, Empathetic service.
3 months ago
Friendly, Supportive, Empathetic service.

Rachele and team mate Janean were very professional, they were not pushy and had their customers interests at heart. This was evidenced through their understanding and caring service to my elderly parents.

Rachele Jones

Rachele Jones

  5   (444 reviews)
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