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Our reviews

  5  
59 reviewsacross 25 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, responsive, well-prepared, local expert, clear communication.
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Landlord review
Excellent communication and professionalism
about 2 months ago
Excellent communication and professionalism

I was very impressed with Lana and Ankush throughout the whole process of letting out my unit. They were great communicators, with a very professional and caring attitude and provided good guidance on potential tenants. Everything was handled very efficiently and they had good knowledge of the market. Thank you again for making this a stress-free process.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Tenant review
Smooth transition and really helpful
about 2 months ago
Smooth transition and really helpful

We had a fantastic experience with Highland Double Bay throughout our move. The team kept us well informed at every stage, providing clear updates on administration, tradespeople, and payment processes. All staff were friendly and professional, with Michael in particular being incredibly helpful as our main point of contact. He made everything feel smooth and stress-free. We also really appreciated the helpful recommendations provided, such as guidance on switching broadband and setting up payments. Thank you for making the whole process so seamless!

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Tenant review
Excellent service from highland
3 months ago
Excellent service from highland

The team at highland double bay was exceptional in all areas during my recent and ongoing interaction with the business. Professional, knowledgeable and all round excellent service.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Tenant review
Great communication, fast responses , excellent service.
3 months ago
Great communication, fast responses , excellent service.

The people at Highland Real Estate in Double Bay have been excellent to deal with particularly Michael who has been extremely helpful during the whole process of my new tenancy. His responses are always fast and courteous and he takes care of whatever I have needed in a very professional and kind manner.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
I handed my properties over to Michael and Lana, and within one week it was leased!
3 months ago
I handed my properties over to Michael and Lana, and within one week it was leased!

Within a week the place was photographed, listed, shown and rented at a much higher price than the old agents had recommended, which displayed to me a greater knowledge of their market place . All telephone calls were answered or returned promptly, and I was very pleased I had made the move to change agents.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
Professional and proactive communication, transparent dealing
3 months ago
Professional and proactive communication, transparent dealing

> Proactive comms re vacancy and what upgrades are needed in the unit for re-letting > Organising of tradies for undertaking the work > Proactive comms about property viewings, interest shown, etc. > Professional handling of a situation that arose recently re re-letting of the property

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
Exceptional service and experience
3 months ago
Exceptional service and experience

Across every aspect of our experience the level of service and professionalism was outstanding. Brisk pace, clear communication, market knowledge and understanding. Thank you sincerely

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Tenant review
Great experience with the property manager
3 months ago
Great experience with the property manager

Clarie was great to work with. Easy to communicate with and responds quickly. Made things smooth!

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
Excellent service from the Highland property management team
3 months ago
Excellent service from the Highland property management team

I recently changed the managing agency of my investment property to Highland property Double Bay. Michael Fazzari is the managing agent. He is a very good agent with excellent communication skills, very attentive, proactive and efficient in attending all matters. He would respond to your questions with clarity to make you feel comfortable and confident before making any decisions. I have no hesitation to recommend him as an agent. Thank you Michael for your great service and assistance. I also would like to thank Oscar Poveda, the leasing agent, for his great assistance during open house inspections. Both Oscar and Michael have helped in the process of securing a new tenant promptly.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
A big thanks to Michael
3 months ago
A big thanks to Michael

A big thanks to Michael Fazzari during a recent change of tenancy. His professionalism, communications and advice were of the highest order.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
Landlord review
Diligent and reliable property management
3 months ago
Diligent and reliable property management

The team from Highlands Double Bay consistently and proactively provide support and information/reporting for activities associated with the management of our property. They communicate regularly and in a way that focuses on what is needed at the time. They also work on managing the tenant such that there are no surprises for anyone associated with the property. Happily recommend the team to anyone interested.

Highland Double Bay

Highland Double Bay

  5   (293 reviews)
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