We had such a positive experience working with Alex and her team, and honestly felt supported the whole way through. They managed the whole process for us, from tradespeople doing minor renos to the stylist making it look pretty. They were constantly on top of everything and nothing felt too overwhelming, even though we had such a tight timeframe. From the very first open home, it was clear they really understood how to read the room — not just the market, but the people in it. We had multiple offers come in early, and what stood out most was that we were never rushed or pressured into making a quick decision. At one point, we had accepted a strong offer, but the buyer started to delay signing the contract. It would have been easy to push us to lock it in and move on, but our agent stayed calm and handled it really thoughtfully. That space ended up working in our favour — another buyer re-engaged, and through careful negotiation, they were able to secure a final price that well above the earlier offers and what we expected. What we also really appreciated was that it wasn’t just about the highest number. They understood that we cared about who the property was going to as well, and supported us in choosing a buyer who genuinely loved the apartment and was excited to make it her home. That meant a lot to us. Communication was always clear, direct, and easy, and we felt informed without ever feeling overwhelmed. Overall, it just felt like the whole process was handled with care, strategy, and integrity. We’re really grateful for the outcome and wouldn’t hesitate to recommend them.
Alex Rutherford
