We have known Ric for many years, as he sold us our present home. He has, and always will be, the ultimate professional in his approach to selling real estate. He listens to your requirements, and then acts accordingly on your behalf. His main aim is to achieve the best result, not just the sale of your property.
Ric Serrao
I would absolutely recommend Ric to help you with a successful sale for your property. Nothing is too hard or too much trouble with Ric and above all... just a lovely man.
Ric Serrao
My husband and I chose Paul as our agent as I had seen him at another property and liked the way he communicated with prospective purchasers. He was friendly, helpful, smiling and enthusiastic and I knew from him reputation he was skilled at his job. My property had clear negatives as well as positives and felt it could achieve a low or high price depending on how it was marketed and the effort an agent put into selling it. I put my trust in Paul and wasn't disappointed. He achieved a price for our property that was way beyond our expectations. During the campaign Paul made himself available to show prospective buyers the property out of the usual open inspection times and communicated with us appropriately. I have no hesitation in recommending Paul to any person wanting a trustworthy and effective real estate agent.
Paul Langsam
I bought an investment unit through Ric some seven years ago and was more than happy to engage his services to sell it this time round. I found Ric to be thoughtful, motivated, honest and open in his dealings with me and took pains to reduce costs wherever possible even loaning his gurney to spruce the exterior of the unit. Ric has now teamed with his son Christophe and they are formidable, Christophe will only continue to grow in stature as he benefits from his fathers wisdom and experience together they are the ‘the iron hand in the velvet glove’. Ric takes great pride in achieving results beyond expectations as was the case with my property and his deep knowledge of the eastern suburbs property market makes him the consummate negotiator I would thoroughly recommend Ric & Christophe Serrao to anyone wishing to sell their property. Julian Melling Woollahra
Ric Serrao
Paul was thorough and had good attention to detail. He coordinate preparation for the sale and I was very happy with the way the unit was presented as well as the marketing approach. In the end a good outcome and I would have no hesitation in recommending Paul.
Paul Langsam
We interviewed quite a number of agents in the process of selecting one to sell our house at Bellevue Hill. We were impressed by the professional integrity, market knowledge and expertise as well as work ethic of Ric Serrao and his team at Raine and Horne Double Bay. They did an excellent job during the campaign and were of course successful at the auction as a result. I have no hesitation in recommending the services of Ric Serrao as he made the whole experience of selling a house a thoroughly enjoyable and rewarding one. Simon Chan
Ric Serrao
Ric has proven to be a flexible agent and his knowledge of the local market was valuable. He genuinely listened to what I wanted and balanced offering information and giving me space to reflect.
Ric Serrao
We have had the pleasure of Paul selling two properties for us within a 6 month period. Paul is a consummate professional in terms of his approach, market knowledge, follow up and dedication to the task. Paul attended every open personally, followed up on all leads (again personally), provided bi weekly updates at a minimum and provided great comfort during what is clearly both an exciting and stressful time. I have no hesitation in recommending Paul's services to anyone looking for a strong result and outstanding service.
Paul Langsam
An excellent choice of agent after a poor previous campaign by McGraths. Paul picked this up and divered the right result in good time, with great professionalism and never flagging energy. Very pleased indeed and would recommend Paul wholeheartedly.
Paul Langsam
My wife and I made a purchase at auction of a property Paul was selling. We found him to be friendly, communicate well and was prompt with information and returning correspondence. Our opinion of Paul is based on a very short time frame and minimal interaction so market knowledge is hard for us to determine. Our only opinion regarding credibility is based a the price guide that was offered of $1,000,000 to $1,100,000 versus a final purchase price at auction of $1,345,000. In an intense market, we understand price guides are not easy and the selling agent also needs to attract buyers to the auction on behalf of his client. That said, nothing has sold for less then $1,000,000 in this area for some time. Overall, as far as dealing with real estate agents is concerned Paul has been fine from a buyers perspective.
Paul Langsam
Paul has good market knowledge and was excellent to deal with.
Paul Langsam
"We met Monique 5 years ago when she initially sold us our property on Edward street, Bondi Beach. She has always stayed in touch and her professionalism, confidence and great knowledge of our property and the surrounding area, meant we always wanted her to act on our behalf one day. Having already purchased another property, we made a last minute decision to sell our Bondi unit rather than rent. We engaged Monique with almost no notice whatsoever, with a brief to test the market and attract offers as quickly as possible from her database of strong prospective buyers. Within 12 hours, Monique and her team had arranged a preview opening for 15 very focused and serious groups. From this viewing, several potential bidders were identified and Monique extracted a very generous initial offer. From then on, she carefully and skillfully conducted a private auction by phone, whilst keeping in contact with our solicitor and keeping stress levels as low as possible! The result was an astronomical final purchase price that exceeded our wildest expectations. We are over the moon with the deal - and completely satisfied with the way Monique managed this process with utmost professionalism - from start to finish, in less than a week. She is always available, always a calming presence and is clearly an exceptional negotiator. We wouldn't hesitate to recommend Monique and her team at Raine & Horne to all our friends and family." Thanks David & Nicole Birtwistle
Monique March
