Highest praise for the work Kirstie did in managing our property. Outstanding knowledge of the local market and well connected to just make the transition to REMAX a pain free experience. Tenants secured in the first week was an added bonus. Wouldn't hesitate in recommending her team.
RE/MAX Results Morningside
Kirstie's communication is unwavering, her attention to detail is outstanding, she leaves no stone unturned. She celebrated the highs with us and in such an unexpected but delightful way carried us through the lows. Ultimately securing a beautifully matched tenant with exceptional lease terms and ensuring that the property was compliant and ready to go. Kirstie had a good answer for everything and we really felt that she was 110% on our team. We've dealt with many BDM's and PM's in our time, but Kirstie is in a league of her own!!
RE/MAX Results Morningside
Rachel and Andrew provided a seamless service in helping us rent out our property. They managed the whole process very well and were able to find us great tenants. They took care of all of the work and have been a pleasure to deal with. Highly recommend them.
RE/MAX Results Morningside
Detailed and fast from start to finish of our rental application.
RE/MAX Results Morningside
To start with they were very attentive and responsive, organising virtual tours etc. This all changed once I'd signed the contract. They push you to pay rent via an app that has terrible reviews for tenants as it charges you to pay your rent (!!!), and forces additional charges if you are late or make a mistake with your payment. I opted via bank cheque instead. A delay in receiving the cheque due to holiday season led to queries which I immediately answered providing proof of the bank posting the cheque via registered post, further 'urgent' texts, which when I responded just gave an automatic reply. Shortly after that they sent me a Notice To Remedy Breach, and then EIGHT MINUTES later sent me a receipt of payment and cancelled the NTRB 90 minutes after that. No phone calls throughout all of this. I called the office and they weren't willing to deal with the issue, instead saying they've left a message with the agent. Unreturned phone calls and messages. Emails with questions & issues with the property simply ignored. Awful.
RE/MAX Results Morningside
Extremely happy with my experience leasing my property through Rachel and Andrew at RE/MAX Morningside. As a first time landlord, Rachel walked me through the process and provided a detailed report of the local area and income I could expect from my unit, which was higher than I anticipated. Once I signed up to have my unit managed, Rachel moved quickly to find a tenant. Within two weeks I had a tenant signed up. Andrew was also amazing, performing a detailed inspection of the property and taking hundreds of photos for record. Both Rachel and Andrew were very professional throughout the whole process, giving me regular updates along the way. I've now been with them for the last 3 months, with all payments arriving on time. I can see all the payments, inspections, expenses, documentation on the PropertyMe app which is really convenient. Highly recommend!
RE/MAX Results Morningside
When Rachel was looking after our property we had no problems as she got onto issues straight away & reported back to us within a good timeframe. However we have a problem with changing property managers for our townhouse several times and not being told. We had Andrew McG who assured us he would be looking after our place but then without warning a girl seemed to be given to manage our property. Evidently the latest person is out of the country so a bit difficult to see how she can visit the property. It would be far better if we could have the same person looking after our townhouse and for them not to keep changing.
RE/MAX Results Morningside
Communication is great and Staff more than helpful.
RE/MAX Results Morningside
Remax Results helped me to renovate my property and lease it out. They did a fantastic job, and I couldn't recommend anyone else.
RE/MAX Results Morningside
Rachel & Team have been great to deal with managing our property. Thankyou
RE/MAX Results Morningside
They know the going rental prices,we had our unit rented out in one week.The research into the applicant was thorough and we feel confident in the Tennant.Re max has handled the process very efficiently,thank you remax
RE/MAX Results Morningside
The remax experience involved timely and succinct processing of requirements for tenancy. Furthermore, they have consistently been friendly and detailed when communicating with all tenants on the lease.
RE/MAX Results Morningside
