Not a lot of customer focus. Very ordinary service. Not recommended

Robinson Property

star   4.9   (1619 reviews)

It was my first time renting a property solo and they made the whole process super easy. Erica, the agent for the property was really helpful and answered all my questions happily. They were very flexible and accommodating to my schedule, especially because I was only able to sign the lease and pick up the keys on a Saturday. Even with minimal staff in the office on a Saturday, they took the time to go through everything from keys to the lease thoroughly, which I really appreciated given it was my first time renting solo.

Robinson Property

star   4.9   (1619 reviews)

Julie and Jordan and the whole rental team did an amazing job renting out our properties in a very short period in very tough conditions. The whole process was easy and super efficient!

Robinson Property

star   4.9   (1619 reviews)

Very knowledgeable agent, knows the building back to front and is often around the complex. Easy to contact and responsive, but more than that they are proactive!

Robinson Property

star   4.9   (1619 reviews)

In the midst of COVID-19 our tenants of 18 months chose to move. From the initial point of contact advising the tenants were vacating to the time the new tenants were found and moved in we had regular contact points, keeping us informed. With just one week vacant (which gave time for a little TLC), we are grateful to have a new tenant and with a $5 per week increase. Thank you to the Property Management Team at Robinson Property.

Robinson Property

star   4.9   (1619 reviews)

Very helpful, would definitely recommend to everyone!

Robinson Property

star   4.9   (1619 reviews)

Robinson Property has been both professional and understanding of my situation as an investor. They have offered good and sound advice in relation to business and dealings with potential sales and Leasing of my property. They are timely with their correspondence and easily contactable.

Robinson Property

star   4.9   (1619 reviews)

Great communication, hassle free. Could not have gone better. Staff very pleasant and helpful.

Robinson Property

star   4.9   (1619 reviews)

We were not Happy with the service provided by Robinson for managing our property. We were advised to lower our rent from what we were getting. The existing tenant gave 3-4 weeks notice but our property was not listed until existing tenant vacated. After that also, we had to contact Robinson's to list our property. We are not confident if Robinson's chased new tenants enough to rent our property. Our property was damaged and that damage was passed onto strata & we would question this? Overall, not a good experience .

Robinson Property

star   4.9   (1619 reviews)

We purchased the property through Ray Robinson about 20 yrs.ago and they have been our managing agent ever since then to our mutual satisfaction.

Robinson Property

star   4.9   (1619 reviews)

Very Organised Realestate everything ready & done for our Family to Enjoy & be comfortable in our new home I have recommended Robinson Realestate to friends & Family & anyone doing Business with them especially if you are moving along way from where u live a very trusted Realestate too please Ring or Email them if you have any queries for renting or Buying a House!!! We are very happy New Tenents 😄

Robinson Property

star   4.9   (1619 reviews)

I would happily recommend Robinson Property to any landlord, highly professional and their communication is second to none.

Robinson Property

star   4.9   (1619 reviews)