Fiona and Jane worked as a team to sell my investment unit. They were helpful with communications to the tenant and when he moved out they provided and supervised contract painters and flooring people to do the refurbishment in record time and for a very reasonable price. Their marketing suggestions were great and use of a virtual furniture to populate the photo's of an empty space was clever and economic. Fiona negotiated a good price with the buyer and they kept me informed all the way through the process. I've sold many places and this is my best experience with agents. I can't suggest any improvements so give them 5 stars. I would definately use them again if I was selling in the area.

Fiona Lee

star   4.9   (175 reviews)

Max was fantastic to work with, from the first meeting I had a great feeling that Max was the right agent to sell Mum's home. Max was honest, open and upfront about what was involved to sell Mum's home. Max always emailed, text messaged and phone me throughout the whole campaign, and I knew that I could rely on Max's experience to get the best possible outcome. The auction day went smooth and we had a great turnout due to Max's experience and professionalism. Max was right on the money with his guide on what the property would sell for. I have no hesitation in recommending Max and the team at Tracy yap Realty to any future sellers whether it be family or friends.

Max Pracy

star   5   (11 reviews)

Joy works with intrinsic drive to do her best and is exceptionally professional,courteous and results focussed. Joy listened to our needs and worked them into the sale of our home. It was a pleasure to engage Joy as our agent.

Joy Hsieh

star   5   (413 reviews)

We just wanted to send our compliments to your estate agent Daisy Lin for the great job she did in selling our family house for over 20 years located in Marsfield. When Daisy met with us for the first time she was so friendly and professional. She was able to look at the house and give us an ideal of what need to be done to get the house ready for the market. Daisy also gave us a guideline to accomplish what needed to be done so that we could have the house ready to sell by early February, prime selling time. With most of us leading busy lives, thankfully Daisy did a great job in all aspects of the transaction and she was able to be present for all the inspection appointments. She made sure everything was done exactly the way it should have been done. In addition, she stayed on top of communication with all the parties that were involved and she was honest and ethical. We are happy that the family that bought the house really found it as special as we thought it was. My wife and I would want to say thank you to Daisy, Tracy and her team for the excellent job and service that was provided.

Daisy Lin

star   4.9   (137 reviews)

Tracy & Cassie did an excellent job in selling our house. Very communicative and attentive to our needs. They were honest and got the job done when other agents couldnt.

Tracy Yap

star   4.9   (250 reviews)

Joy has been very professional in her dealings with us as vendors. She was also fair to the prospective buyers. Her open and transparent style of conducting the business really impressed us. She spent a lot of time researching the relevant property market information and advised us of the fair value for the property. The property was sold at a price that exceeded our expectation. She treated us with utmost courtesy and professionalism throughout. We have no hesitation in recommending Joy Hsieh ( of Tracy Yap Realty) to anyone looking to sell a property.

Joy Hsieh

star   5   (413 reviews)

Daisy understand the local market and have a good knowledge for the area. She response very quick and provide useful informations that required.

Daisy Lin

star   4.9   (137 reviews)

To sell during the COVID pandemic was a calculated risk. We engaged Tracy Yapp and her team with some trepidation, but her confidence and professionalism convinced us to proceed. Tracy and her team organised and ran everything schedule up to and including the crucial Auction day, without incident. Tracy engaged a very proficient Auctioneer, who achieved a selling price within our acceptable range. All the while Tracy was positive and accurate with her predictions. However, we noted that Tracy is supported with a very competent team which underpins an excellent real estate operation, one that we gladly recommend to others intending to enter the housing market.

Tracy Yap

star   4.9   (250 reviews)

Tracy has been the most helpful and professional agents I know. She has been very resourceful and helpful even before we signed the agency agreement. She doesn’t push me all the time like the other agents do. She is always there through out the 4 weeks campaign, returning my calls or messages even though it’s late, and keeping me up to date with every inspection. She gave me a realistic advice and price for my property. We also reach our price goal. I trust her explicitly and her market knowledge matches her 20 years of experience in Epping. She works hard and treats my house as her own. I enjoy working with her this time and I knew from the start that I could trust her. She is the agent that I would recommend to others and will definitely ask her again to sell my other property. I am very happy with the professionalism of entire agency.

Tracy Yap

star   4.9   (250 reviews)

Daisy has been a great support to us during the whole buying process. Due to the age of the property, we had numerous requests of inspecting thr property multiple times and each time Daisy was happy to help and show us around. Communication is swift and easy and we had an overall smooth experience over the process.

Daisy Lin

star   4.9   (137 reviews)

Fiona is a good person to deal with she is honest trustworthy and above all very humble Her advice is always good Attend to the property professionally Open house she always choose the right time for each different property To get the best benefit for vendors and buyers At the end I honestly recommend Fiona to any one who is after a best real estate agent I give her 10 out of 10 It's a pleasure dealing with her for the last 16 years

Fiona Lee

star   4.9   (175 reviews)

It’s been a great pleasure to work with Joy during my purchase. She’s so helpful and approachable. Thank you!

Joy Hsieh

star   5   (413 reviews)