Fiona was helpful, friendly and professional from the outset and knew how to effectively market our property. Open house inspections were conducted in a calm, organised and courteous manner, with minimal impact upon our day-to-day lives. On auction day, she and the team from Tracy Yap Realty were very well organized and effective and managed the prospective buyers attentively and with covid-safe awareness. I couldn't be happier with her and the rest of the team from Tracy Yap, particulary Vickie, who was also on-board throughout the process and was a pleasure to work with.

Fiona Lee

star   4.9   (174 reviews)

Fiona always goes above and beyond in everything she does. From day one when I reached out for her help to the day we sold the property before the proposed auction date, she was always there to provided recommendations based on her expertise and was exceptional in communicating after every open house. I highly recommend Fiona to anyone looking for a sales agent who really cares about their customer, and I definitely will be reaching out for her support again in the near future! Thanks again for everything Fiona!

Fiona Lee

star   4.9   (174 reviews)

From my first meet with Joy, we were impressed by her professionalism and politeness and we know we found someone we could reply on. Joy initially did a very details marketing strategy to my property base on her thorough analysis to the current market, recent buyers' expectation and market forecast and helped me to arrange the refurbishment works in a time wise and cost wise way. With her help, the refurbishment and online ad posting were completed within one week! She also arranged to have two house open each week with a very timely feedback sent to be on the same day. She worked extremely hard during the sales campaign reaching out all potential buyers and finally sign a good deal. We would recommend her to any one wants to sell property in Epping area .

Joy Hsieh

star   5   (405 reviews)

Thankyou Joy and Vickie for your help with the sale of our property. Both you worked very hard to achieve the results we wanted. Your help from the preparation til the sale process was very professional. You took us through the process without any stress. You kept us uptodate with prompt feedback. This helped us immensely to make the right timely decisions.

Joy Hsieh

star   5   (405 reviews)

Always been helpful and professional. Always available for any queries and provides update everytime after open house.

Joy Hsieh

star   5   (405 reviews)

We are greatful with our decision to choose Joy as our sale agent. Joy demonstrated market knowledge and customer focused. Her patience and hard working are greatly appreciated.

Joy Hsieh

star   5   (405 reviews)

From the very first meeting with Joy, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Joy was an absolute pleasure to deal with, likewise her team member, Mina Lee. High recommendations and thanks to Joy and Mina.

Joy Hsieh

star   5   (405 reviews)

From the very first meeting with Mina, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Mina was an absolute pleasure to deal with, likewise her team member, Joy Hsieh. High recommendations and many thanks to Mina and Joy!

Mina Lee

star   4.9   (58 reviews)

I can thoroughly recommend Fiona as a diligent and highly professional agent. In such uncertain times Fiona worked with enthusiasm and positivity to achieve the sale of the property. Her communication and attention to detail throughout the campaign was excellent and greatly appreciated.

Fiona Lee

star   4.9   (174 reviews)

The royalty of real estate in Epping.Tracy is very skillful in attracting customers and does it with so much honesty and dignity.Tracy did a excellent job of selling my property within a short time in a very challenging market. She and Nancy were very well organised,efficient and very professional in their services. Excellent communication skills kept us informed at every step of sales process.Very honest opinion that you could rely during open house. A vey proactive snd diplomatic approach during the selling period. Tracy has a excellent knowledge of the market. Tracy is a very kind,honest,warm individual who has the customers interest at heart. No hesitation in recommending her .

Tracy Yap

star   4.9   (246 reviews)

We were so pleased to have sold our property through Tracy Yap and her hard working team. Tracy was able to give us the price we needed in a very tough market. Tracy was on point and very professional

Tracy Yap

star   4.9   (246 reviews)

First of all, I really appreciated the hard work and service of the team to provide advice and support to us in selling our house. Tracy is such a responsible agent with a very sensible mind of the property market and kept updating me the responsible of the open house. She understands the buyers need and has remarkable skill to convince the buyers. Finally, I would like to wish all the success of her team and her business in future.

Tracy Yap

star   4.9   (246 reviews)