Kev was amazing right from the start. Very responsive and accommodating. Kev even came out on a Sunday to us to get paperwork signed, just to fit in with our busy schedule. Easy to talk to and understanding of our needs. If we ever sell we will be selling with Kev! Thanks so much for making everything run so smoothly and relatively easy.
Kev Twomey
Since I have known you Karl for many years I was convinced you were the best person for the job. And we are very grateful to have sold the house, even though it was well below the price we were told to expect. I think we were most surprised by some of the feedback we received from some of our friends and potential buyers .... when they looked through: the agent seemed distracted; or remained talking to one potential buyer and ignored others; or was overheard promoting other houses instead of ours. The buyer actually told George that he wasn't impressed with your tranparency about the house or us when he was asking questions. No sure what that was about? So while we were concerned in the end we sold, but any of these could have been a reason we ended up with less money. All in all we just needed to move on and are very pleased you helped us to achieve that.
Karl Latham
We started our "selling" journey with two known agents in our price point, without success. Karl's team were our next option, and we started the process with Matt. Due to unforeseen personal circumstances, Andrea joined forces with us and managed to bring a contract to us to our great delight. The Buyer had many demands that challenged both our amazing agent Andrea and ourselves. While the " destination" is a successfully completed sell, it is said that it is the journey that we all should recognise. Andrea made herself available to assist us above and beyond her role, much driven to both owners either being overseas, and interstate. Andrea ensured she kept us informed at each step along the way, and provided support and assistance to meet the expectations of the potential buyer and ourselves. As we understood it, Karl was provinding mentorship along the way, and Harriet and Cathy were looking after our adminstrative needs, all duplicated due to the overseas challenges. My background is Customer service, and therefore can be demanding when judging service levels. Without an hesitation we highly commend/ recommend the level of service provided by all of the Elite Team during our selling journey. It is challenging to put a team together that ensure their customers needs are met, and they are made to feel that no request, or question is an inconvenience. That high level of service was demonstrated daily across the entire Elite Cairns Team - outstanding, well done. Both Guy and I are so very grateful for your support, professionalism, and success. Karl, we couldnt be more delighted, and feel sure that you have an up and coming STAR with Andrea, and you are proud of your Team's efforts.
Karl Latham
Very professional and serious agent. I would recommend indeed.
Giles Lort-Phillips
Karl, cheers for giving me the little push to make the decision I was too hesitant to make myself. You saved me a lot of grief, got me a price I could never have imagined for my home and now I am living in my dream apartment with weekends free of constant home maintenance and gardening. Thumps up to you and your team. Brendan
Karl Latham
Tim was fantastic. Right from the start he did his best to get the best price for my apartment in the current market. Tim went the extra mile ensuring my apartment was ready for open house as I couldn’t be there and my property was a rental. He was very honest and all the way through the process kept the lines of communication open.
Tim Winborn-Sharp
Very efficient and house sold within two months on the market
Alexie Aristides
To whom it may concern Tim was by far the best agent I have dealt with Helpful in every way I would recommend Tim with out hesitation Kind regards Leon Smiler
Tim Winborn-Sharp
Have bought & sold through Giles, highly recommended!
Giles Lort-Phillips
Kev did an expertly professional job on the marketing and sale of the property. I am very satisfied with the prompt outcome. He is genuine and always available. Thanks Kev!
Kev Twomey
Zoe communicated effectively to us during and leading up to the contract and settlement. I hadn't inspected the property before the sale and still haven't seen the property with my own eyes, but I was happy to rely on the integrity and honesty of Zoe. I don't think I will be disappointed.
Zoe Wicks
