Honesty was a big part in choosing an agent. Racheal was exactly on the point and professional in dealing with. She was clear and direct . Don’t particularly like estate agents but I was pleased we decided engaged including our price that she managed in the end.
Rachel Blok
Giles and the team were very knowledgeable and professional, and kept us informed every step of the way.
Giles Lort-Phillips
Pauline helped us purchase our home.. Honestly the most lovely experience with Pauline .Was very kind very understanding and patient.. .I would highly recommend Pauline !!
Pauline Humphries
Mark had a great relationship with the seller that let us, as buyers feel confident. He was always contactable. Even from Africa - over Xmas! Very happy with our new home and professional treatment from Mark
Mark Sheridan
Thank you, Mark, for your dedication and perseverance. Your professionalism and knowledge finalized the deal of the sale of a very unique House.
Mark Sheridan
Pauline was amazing and played a crucial part in us purchasing our home. She was so approachable,kind and considerate. She always kept us updated and was always available to answer questions. We are so happy with our purchase. Thankyou Pauline.
Pauline Humphries
Zoe is amazing! Buying or selling your property you get the best deal! Zoe is very knowledgeable on the local market, she has strong negotiation skills and she went above and beyond to secure a good deal for us. If you’re looking for an amazing real state agent who understands the local market, we highly recommend Zoe. We can't thank Zoe enough for her outstanding service and dedication.
Zoe Wicks
We purchased a property through Rachel and found her to be professional, fair, and straightforward to deal with. Her communication was clear and reasonable, and she remained calm and steady during a selling process that had a few complexities. We appreciated her balanced approach and felt she helped keep things moving toward a successful outcome.
Rachel Blok
Rachel was by far the best real estate agent I have worked with. She took over from a previous agent who was failing to deliver and within 3 weeks had increased viewings and offers. I would not hesitate to recommend her services to anyone buying or selling a property in Cairns.
Rachel Blok
Always professional with a positive attitude. I felt Alexie went out of his way to get the top price for my unit. No problems with communication, and he makes you feel you are important.
Alexie Aristides
Purchasing our first home was an exciting and deeply meaningful milestone for us and we entered the process enthusiastic and hopeful. Not only about the home itself, but about building a positive, trusting relationship with our agent throughout such an important experience. Matt is bubbly and friendly, which initially gave us confidence and made us excited to start the process. Unfortunately once the contract was signed, communication declined significantly. I had reached out 3 times over 3 days after our offer was accepted following up information he said he would provide to us. These were never answered. We felt we had not received guidance on the next steps as discussed. We did not hear from Matt for just under a month and ultimately had to contact him ourselves to organise a final inspection three days before settlement. During this interaction, we were made to feel like an inconvenience, despite this being a standard part of the process. If we had been contacted regarding the next steps we could have planned this better. This is our first time, and are not familar with all the processes. Settlement day was particularly upsetting. I arrived at the office at 4pm, as discussed with Matt prior to arriving there. I was met only by reception. Settlement still had to be checked, and the keys were handed over without any personal interaction from Matt. Futhermore, the sign was removed within 24 hours without ever displaying a “Sold” sticker. As first-home buyers, we were genuinely looking forward to that small but meaningful moment and photo. Not receiving it felt like yet another reminder that it was just another sale. This was the largest purchase of our lives and a once-in-a-lifetime milestone. We feel that many of the special moments associated with buying our first home were taken away from us, and we hope this feedback is taken seriously for future first-home buyers.
Matthew Filip
We had tried to sell our property a couple of years ago, without any luck, so were a bit apprehensive about trying again. Right from the very first conversation with Zoe we felt supported and knew that we had the right agent for us. Throughout the sale, Zoe kept us very well informed and was always upfront and honest. We had put the property on the market at the start of December so were thinking it would not sell before the Christmas closure but, after 2 open houses and Zoe following up with prospective buyers, we had an offer that we were very happy with, within 2 weeks. Zoe continued to make sure we were well informed during the settlement period and gave us good advice when the buyers made a request. I would not hesitate to recommend Zoe to anyone wishing to sell their property and am so glad that we had her as our agent.
Zoe Wicks
