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Our reviews

  5  
2528 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Honest, Transparency, great local knowledge and professional.
4 months ago
Honest, Transparency, great local knowledge and professional.

Ben was great to deal with, buying a property can be super stressful and overwhelming process, but Ben made everything feel straightforward and manageable. He kept both my partner and me informed every step of the way with any changes, was always available to answer our questions, and never made us feel like any concerns was too small. What really stood out was the genuine effort Ben made to ensure my partner felt included and comfortable though-out the journey. He took the time to listen, explain things clearly, and make sure we both felt confident in every decision we made. Ben’s honesty, transparency, and local knowledge were invaluable, and we always felt that he had our interests. We are incredibly grateful for support and guidance and couldn’t be happier with our experience. We would highly recommend Ben to anyone looking for someone who is not only professional and knowledgeable, but who genuinely cares about the people he works with.

Ben Quatrini

Ben Quatrini

  4.9   (365 reviews)
Seller review
Michelle was very professional and friendly,  couldn't ask for better service.
4 months ago
Michelle was very professional and friendly, couldn't ask for better service.

Michelle went out of her way to accommodate our requests. The team working with Michelle were efficient and worked in a timely manner. Michelle's services went over and above our expectations. She went out of her way to attend to prospective buyers. Can't thank Michelle enough for making our experience in the property market seamless. She communicated well and was very professional in her approach. No hesitation in recommending Michelle to anyone interested in the property market.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Professional & personable
4 months ago
Professional & personable

Michelle already came recommended to us and after meeting her, we decided she was the right person to sell our house. Her enthusiasm for selling property is palpable and her dedication and professionalism is unsurpassed. She is honest, real and upfront and we are extremely happy with the result. There have been a few hiccups with the purchaser to get to the finish line but Michelle and her team handled everything with ease and instilled a confidence in us that would definitely make us engage with her and the O'Briens team again and again.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Ben works hard to get the deal done!
4 months ago
Ben works hard to get the deal done!

In a challenging market Ben worked tirelessly to secure a sale for us, would recommend.

Ben Quatrini

Ben Quatrini

  4.9   (365 reviews)
Buyer review
Smooth process led to a very satisfying outcome
4 months ago
Smooth process led to a very satisfying outcome

We've purchased many properties from Michelle, Lenny and the team because, put simply, they get the best properties to sell in the area. They're typically superbly presented and work as a set and forget investment. And the negotiation phase is tough but fair.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Buyer review
Professional, supportive, and great to deal with
4 months ago
Professional, supportive, and great to deal with

Michelle and the team were amazing throughout the whole process. Super helpful, professional, and made buying the house much less stressful. Really appreciate all the support. Highly recommend!

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Michelle makes miracles happen
4 months ago
Michelle makes miracles happen

From the first meeting we knew that Michelle was going to take care of us. She’s an excellent communicator. The whole sale process went very smoothly and seamlessly. She knows the market like the back of her hand and in the end got us such a fantastic result. I truly believe no one else would have gotten us such a big win. She makes miracles happen!

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Buyer review
    Exceptional Service and Genuine Care
4 months ago
Exceptional Service and Genuine Care

From the very beginning, my agent was caring, professional, and incredibly accommodating. Since I couldn’t attend inspections myself, he kindly walked through the property on video with my parents and me, making sure I felt comfortable and informed every step of the way. What touched me most was that he even picked up my elderly parents so they could inspect the home on my behalf. He genuinely went above and beyond to help me secure the house I truly wanted. I’m so grateful for his kindness, patience, and professionalism, and I would highly recommend him to anyone looking for an agent who truly cares.

Ben Quatrini

Ben Quatrini

  4.9   (365 reviews)
Seller review
Selling made easy, when you have the right agent!
4 months ago
Selling made easy, when you have the right agent!

From the first conversation with Michelle, we felt at ease and knew Michelle was the agent for us. The whole team at OBriens Carrum Downs have been nothing but helpful and willing to explain the processes as they came up. Michelle always kept us updated along the way, and always made sure we understood what was happening. We wouldn’t hesitate to use Michelle again should the need arise. Thank you Michelle and thank you to your team. Amanda & Craig

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Buyer review
Excellent communication from start to finish.
4 months ago
Excellent communication from start to finish.

“Our experience as buyers with Michelle and her team was excellent from start to finish. Michelle communicated clearly throughout the entire process, kept us updated at every stage, and was always quick to respond to questions or concerns. Her market knowledge was very helpful in guiding us through pricing, inspections, and the overall buying process. We also appreciated Michelle and her team’s professionalism, honesty, and calm approach during negotiations, which made the experience much less stressful. Overall, they were reliable, approachable, and genuinely supportive in helping us secure the right property.”

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
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OBrien Real Estate Carrum Downs & Langwarrin
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