Tenant review
over 3 years ago
Tenant summary
MacArthur Real Estate were transparent, polite and fair in all interactions with us from lease start to finalisation.
Macarthur Real Estate
Our reviews
632 reviewsacross 27 different locations, showing 12.
Tenant review
over 3 years ago
Poor experience
It was our first time renting a property and our experience has been awful. At first, communication with the agency was satisfactory, but after a week it was just terrible. We were promised that the house would be clean yet within the first two weeks, we have seen more insects than the number of days we have lived at the property, the house was filled with an unhealthy amount of dust/grime, and we experienced many issues with utilities which we brought up with the agency and they have not helped at all. We were promised that one of the issues would at least be brought up with the landlord but never received any follow up and all other emails eventually received no response. We have never lived in a house that has brought up so many problems within the first two weeks and it is disappointing that the agency is uncooperative. Least we expect is a response with some suggestions but we can't even get that.
Macarthur Real Estate
Tenant review
over 3 years ago
Real estate agent is never available
Been with them 2 months now. Real estate agent is rude on the rare occasion they are available to address your concern.
Macarthur Real Estate
Landlord review
over 3 years ago
Professional management
The whole process from advertising through to the signing of the lease is handled professionally.
Macarthur Real Estate
Landlord review
over 3 years ago
Can’t be happier with the great service we are getting
My wife and I have only experienced excellence with this company. We have found Jackie a great communicator and care about our investment. It’s a heart felt thanks from us and keep up the great work. Cheers Annette and Mick
Macarthur Real Estate
Landlord review
over 3 years ago
Great communication
I really appreciate the feedback given about various matters. Very professional.
Macarthur Real Estate
Landlord review
over 3 years ago
An excellent service
Jackie has been prompt and professional in dealing with any concerns on behalf of the tenant and myself as landlord. I am extremely happy with the service provided by MacArthur Real Estate
Macarthur Real Estate
Tenant review
over 3 years ago
Amazing!!
The team at Macarthur Real Estate are always so lovely to deal with and always exceeding expectations. Taylah goes above and beyond whilst doing her job and makes processes smooth and easy. She is quick to answer any questions and concerns always providing reassurance that everything will be sorted. Keep up the good work Macarthur!
Macarthur Real Estate
Tenant review
over 3 years ago
Quick response to maintenance
Very quick response with maintenance. Skye is very informative in her emails and very pleasant.
Macarthur Real Estate
Landlord review
over 3 years ago
Always great service
I have 4 properties with Macarthur - I always get great service & communication. I have recommended them to other family members with properties in Wagga
Macarthur Real Estate
Tenant review
over 3 years ago
Caring, helpful staff that go beyond to assist you.
From the minute we started looking at new rentals Macarthur were friendly and helpful. All the girls at the inspections could answer our questions and seemed to really want to help us. The house we managed to get is central and a perfect match for what we were looking for thanks to their assistance.
Macarthur Real Estate
Tenant review
over 3 years ago
A very helpful team to work with
The agents were very helpful and kind.
Macarthur Real Estate
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